Tag Archive | "VSC"

GWC Warranty Names New Chief Revenue Officer


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts sold through automotive dealers, has appointed Brian Stach as the company’s new Chief Revenue Officer.
In his role, Stach will oversee all of GWC Warranty’s field sales operations, including a nationwide team of Area Vice Presidents, Dealer Consultants and Trainers.
 
“Brian is a proven leader with a long track record of fostering highly engaged, successful sales teams focused on flawless execution and best-in-class customer service. Because of this, we believe that Brian is an ideal fit to lead GWC Warranty’s talented, industry-leading sales team,” said GWC Warranty CEO & President Rob Glander.
 
Stach, a St. Mary’s University of Minnesota graduate, joins GWC Warranty following more than 15 years of successful sales management experience. Throughout his career he has spearheaded results-driven initiatives at numerous organizations such as CareerBuilder, Yahoo! and DialogTech. Most recently, he served as the Vice President of Sales for Internet Brands.

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First Choice Car Care Launches High-Mileage VSC Plans


TAMPA, Fla. — First Choice Car Care today launched new five-year, 100,000-mile vehicle service contract (VSC) plans for vehicles up to 20 model years old and have up to 150,000 miles on their odometers.

First Choice Car Care is designed to appeal to buyers of older vehicles who desire investment protection at a reasonable cost, according to company officials. It also encourages dealers to retail units profitably they would otherwise wholesale for a loss.

“These plans help us sell an additional 50 to 75 high-mileage units a year, and because of their competitive pricing, they also help me close more subprime deals,” says Angela Barrett, lead finance manager for Jenkins Nissan in Leesburg, Fla. The dealership retails about 150 new and used vehicles a month.

Barrett added that the costs of the plan give the dealership more wiggle room when it comes to trades. “That can make the difference for a prime deal, because now we have a retail outlet for these cars,” she said. “That makes us a reasonable front and back profit on units we’d otherwise have to wholesale at a loss.”

Part of the Consator Group of Companies, First Choice Car Care covers eligible vehicles 20 years and newer and have under 150,000 on the odometer when sold. It also offers five years investment and budget protection, and provides 50,000-, 75,000-, and 100,000-mile coverage options.

The First Choice Car Care VSC covers most domestic brands, including orphans and most luxury and import models. For either vehicle class, consumers can choose either a basic plan for powertrain, turbo/supercharger, and four-by-four and all-wheel-drive transfer case components, or the Enhanced plan. The later adds drive axle, air conditioning, electrical, and fuel system protection.

All programs include wear and coverage, towing, rental, roadside assistance, and trip interruption. And coverages may be transferrable to a new owner should the original purchaser sell the covered vehicle.

The First Choice Vehicle Service Contract program is administered by Allegiance Administrators. First Choice Vehicle Service Contracts are backed by Assurant, which has more than $30 billion in assets and is an “A”-rated carrier with A.M. Best.

For more, contact Lloyd Trushel, president of First Choice Car Care, at email hidden; JavaScript is required">email hidden; JavaScript is required

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American Auto Shield and KISS Concepts Group Launch First-of-its-Kind VSC Program to Address Common Dealer Pain Points


LAKEWOOD, Colo. – In response to growing dealer and consumer demand, American Auto Shield and 40-year industry veteran Rod Heasley of KISS Concepts Group today unveiled Modern Auto Protection, or MAP, a vehicle service contract program that allows buyers to build their own unique plan.

“During my four decades in this business, I’ve never seen an environment where consumers are asking for the level of control over their buying experience that they are today,” Heasley said. “You see it in the tremendous growth of digital retailing and the customization of the car buying process. Now is the perfect time to offer every buyer a program that covers exactly what he or she personally needs.”

Modern Auto Protection (MAP) uses an interactive quoting tool to calculate a custom price based on consumer responses to several questions. “Each quote is truly unique to the situation, with more than 12,000 variables in our pricing algorithm. As a result, the customer can create a program that covers them for the specific mileage, term, deductible, and coverages they need,” Heasley said. “We’ve thrown the pre-packaged plans out the window. Dealers will garner much more success by helping customers get exactly what they want, need and can afford.”

Dealerships can leverage MAP to draw more traffic to their stores, while also benefitting from the program’s unique dealer-focused features:

  • One simplified contract that covers all programs, supplemented by a one-page addendum depending on coverages chosen
  • First-of-its-kind customer support on behalf of dealers to help them remain compliant and uncover new revenue streams
  • Entire vehicle class guide streamlined onto one page
  • Coverage for some makes and models that are currently excluded by other vehicle service contract programs
  • Reimbursement for emergency repairs performed outside of normal business hours

While Heasley is no stranger to the dealership world, MAP is American Auto Shield’s first vehicle service contract program sold indirectly through dealers. The company brings 15 years of experience administering direct-to-consumer vehicle service contract programs, and will leverage that background to offer exceptional customer service and claims support on behalf of its dealer clients.

KISS Concepts Group has the exclusive right to market MAP to dealers across the country. The company is now accepting applications for independent business relationship managers who will roll out the program to their local dealerships.

DMS and menu system integration for MAP is available through F&I Express (www.fandiexpress.com), and the program was designed by Over The Edge (www.go-ote.com), an Ohio-based business technology solutions company.

MAP will be offered in 49 states, with the exception of California. The program is insured and underwritten by an A.M. Best “A” rated insurance company.

For more information, visit www.modernautoprotection.com or email email hidden; JavaScript is required.

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CNA National Launches New Vehicle Service Contract Program


Scottsdale, Ariz.—CNA National, a recognized leader in the service contract industry, introduced its newest VSC series: Z2. This advanced product offers a wealth of consumer benefits with its enhanced coverage, additional deductible options and increased expense reimbursement package—all at highly competitive rates.

“Z2 is the latest in a long line of VSCs all designed to be the best on the market,” said Alan Miller, senior vice president of sales. “This premier product provides comprehensive benefits, with deductibles that encourage customer loyalty and help increase a dealer’s CSI, while also ensuring CNA National’s continued position as the industry leader.”

Following a thorough rate review, CNA National redefined its vehicle classing system. The result is a more competitively priced program based on vehicle make, model and mileage, especially for used vehicles. As the company looks to expand further into the certified pre-owned market, the improved coverage and rates will give dealers the ability to better match product with the needs of each consumer.

Highlights of Z2 Series include:

  • The addition of coverage for numerous parts including propulsion battery, LED lights, supplemental restraint system, cell phone and Bluetooth connectivity, and steering wheels—heated and cooled along with integrated controls.
  • Expanded definitions for consequential damage (by a covered part to a non-covered part) and commercial use, including rideshare vehicles titled to private individuals.
  • A greater differentiation between our stated-component and exclusionary coverage levels.
  • More choices for deductibles, including more “disappearing” deductibles that incentivize the customer to return to the selling dealer for service.
  • Increased allowances for towing, rental car, and travel and lodging.

Similar enhancements are available in our revamped Lifetime 2 Wrap service contract, specifically designed to complement CNAN’s Lifetime Powertrain Limited Warranty.

“Our very successful Lifetime program provides dealers a way to differentiate themselves in this competitive marketplace,” said Miller. “We took this opportunity to apply the same Z2 upgrades to our lifetime and stated-term wrap contracts, enhancing this valuable program that has proven to help dealers increase sales and customer retention.”

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RoadVantage Interior/Exterior VSC Completes Year of Record Sales


AUSTIN – RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, announced today that its Interior/Exterior Vehicle Service Contract program has just completed a year of record sales.

“When we launched our Interior/Exterior VSC a year ago as part of our powerful multi- option bundle, it generated a lot of excitement among agents and dealers, and over the last year, it has only continued to gain momentum,” said Garret Lacour, CEO of RoadVantage.

RoadVantage introduced its Interior/Exterior Vehicle Service Contract program, which does not require product application, in early 2016 as both a stand-alone product and also as part of its best-selling multi-option bundles.

“One year after we launched it, our Interior/Exterior VSC continues to be a customer favorite and a top seller,” said Randy Ross, Senior Vice President of Sales at RoadVantage. “The reason why it’s so popular is that it offers enhanced coverage compared to traditional Interior/Exterior programs – without requiring chemical application.”

Since introducing the Interior/Exterior Vehicle Service Contract to the market in January of 2016, RoadVantage has seen sales for the program take off, with its multi-option bundle containing the Interior/Exterior VSC quickly becoming one of its most popular programs.

“With the RoadVantage Interior/Exterior VSC, dealers get a program that gives customers the coverage and protection they want, without applying product,” continued Lacour.

 

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Alpha Warranty Services Teams with Agent and Dealer to Give Back to Struggling Family After Teen Writes Letter


PHILADELPHIA – Alpha Warranty Services, Inc. continues to support the local community by Delivering the Unexpected to those in need.

Alpha Warranty Services has a long history of being able to partner with their agents and dealers to Deliver the Unexpected to those in need. When Alpha representative Cheryl Barlow learned that Dani’s Auto received a letter about a family in need she immediately knew what to do. The letter from 16-year-old Maiya James, of West Philadelphia, explained that she would watch her mother, Katherine, struggle daily to care for her sister, Mariah. Mariah requires 24-hour nursing care because of her medical conditions including, blindness, cerebral palsy and epilepsy.  Amidst, their struggle, the van used to transport Mariah to doctors’ appointments was unreliable and constantly broke down. After passing the letter on to Alpha Warranty Services, they partnered with Dani’s Auto to provide a solution. Dani’s Auto donated a new wheel-chair accessible van, while Alpha Warranty Services donated a 5-year vehicle service contract and a gift card of $500 to the family to help their situation.

“On the surface Alpha Warranty might appear like any other vehicle warranty company but our employees and partners know we are different.  It’s not just about paying for unexpected auto repairs; it’s about helping our customers through difficult and often stressful situations.  We provide peace of mind and take great pleasure in saving people money and getting them safely back on the road.”, says Darin Ramos, VP of Business Development.

Local Philadelphia TV station WTXF, Fox 29, reported the story as the dealership surprised the family with the donation. The news report can be viewed at http://www.fox29.com/news/234588976-story.

Alpha Warranty Services is built on a foundation of integrity and believes in valuing people over profit. Alpha is based in Salt Lake City, UT with VSC plans available in all 50 states.

For additional information about Alpha Warranty Services, Inc. please visit www.AlphaWarranty.com or contact Darin Ramos at 1.800.662.5519 Ext. 217.

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