CHICAGO – Virginia Surety Co., a unit of The Warranty Group, Inc. and an accredited business of the Better Business Bureau, has achieved an A+ rating for its proven record of trustworthiness and ethics in its customer-related business practices.

“Being accredited with the BBB shows that Virginia Surety is committed to our strict code of business practices, and it reinforces Virginia Surety’s dedication to its customers,” said Steve J. Bernas, president and CEO of the BBB serving Chicago and Northern Illinois.

To become a BBB Accredited Business, a company must adhere to the BBB Code of Business Practices, which represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust, which includes principles such as

• establishing and maintaining a positive track record in the marketplace
• honestly adhering to established standards of advertising and selling
• honestly representing products and services
• openly disclosing all policies and procedures that influence a customer’s decision to buy
• abiding by all written agreements and verbal representations
• addressing disputes quickly, professionally and in good faith
• embodying integrity in all business dealings

“Virginia Surety’s success is directly attributable to our customer-focused business practices,” said David Cole, chairman and CEO of The Warranty Group and Virginia Surety. “With the vast reach of our company into all types of consumer goods, the method in which we respond to and resolve customer issues is directly responsible for our 25-year record of growth. Our robust infrastructure and administrative expertise add value to every customer transaction, while building brand loyalty for our clients.”

CHICAGO – Virginia Surety Company, Inc. has reached an agreement with Interstate National Dealer Services, Inc. to provide underwriting and actuarial support for specific extended service contract programs.

“We’re looking forward to our partnership with Interstate,” said Mike Frosch, senior vice president of VSC. “Virginia Surety’s deep expertise in underwriting automotive, powersport, marine and recreational vehicle service contracts matched with Interstate’s innovative product offerings will benefit agents, dealers, financial institutions and their customers.”

“A partnership with Virginia Surety is a natural pairing for Interstate,” added Interstate CEO Shaun Fetherston. “They are a respected industry leader and share our intense passion for service excellence and superior value with innovative and market-driven products and services.”

VSC and Interstate are providers of consumer benefit programs that promote loyalty and customer satisfaction throughout the ownership experience. Virginia Surety is a wholly-owned subsidiary of The Warranty Group, Inc.

CHICAGO – Virginia Surety Co., a subsidiary of The Warranty Group, Inc., has reached an agreement with Safe-Guard Products International to provide underwriting and actuarial support for its finance and insurance product offerings.

“This new endeavor is a testament to the outstanding relationship we’ve developed over the past several years,” said Mike Frosch, senior vice president of Virginia Surety. “We look forward to helping grow Safe-Guard’s manufacturer, consolidator and agent business.”

Douglas Duncan, chairman and CEO of Safe-Guard, added: “We recognize that in order to continue the viability of aftermarket products, administrators must perform the proper internal due diligence to ensure mutually successful programs, for both themselves and their underwriters.”

The program is now underway on a national basis.