Tag Archive | "RouteOne"

For Third Year, Dealers Vote MaximTrak Dealers’ Choice Award Winner


WAYNE, Penn. – MaximTrak Technologies, international F&I platform provider and technology partner for top names in the industry, has once again been named a Dealers’ Choice Award winner by the readers of Auto Dealer Today magazine, a sister publication of F&I and Showroom.

To vote, dealers and dealership personnel needed to write in providers’ names and then score them on the product or service itself. Scoring also pertained to customer support and service, value, and whether the user would recommend the company to another dealer.

“Regular readers of Auto Dealer Today voted MaximTrak as a best-in-class technology provider in our space – for the third consecutive year,” said Jim Maxim, Jr., President of MaximTrak Technologies. “We thank all the dealers who took the special time to get involved and vote for MaximTrak because of how we impact their business.”

“That dealers went out of their way to voluntarily recognize us affirms to OEMs and our other global partners in the U.S., Canada, China, Australia, South America and Europe that MaximTrak creates world-class F&I experiences that not only handle the challenges of modern F&I but increase profitability and CSI scores.” Maxim added.

MaximTrak, a RouteOne Company, offers the industry’s only all-in-one, flexible F&I system preferred by top names concerned with efficiency, profitability, compliance, and the modern customer experience.

With a comprehensive array of best-in-class products, MaximTrak has redefined the F&I transaction into customizable workflows to meet the demands of F&I Managers, Agents, Dealer Principals, and OEMs around the world. These products include; FLITE™ (interactive touch technology, smart survey, decisioning engine, risk profile, intelligent product recommendations), MenuTrak (interactive menus, sales aids, videos, compliance management), ETrak (e-rating, electronic contracting) and Dashboards (custom executive reporting).

“Using MaximTrak for their F&I processes, dealers deliver a customer experience that replaces any feelings of ‘being sold’ with trust and transparency when offering the best solutions for the customer. This is a significant step in serving modern consumers who demand informed, individualized, and intelligent decisions,” Maxim added.

The MaximTrak platform transforms the vehicle delivery process into a customer-friendly program that converts traditional F&I wisdom into consistent, repeatable and sustainable results. For more information, call 1.800.282.6308 or visit www.maximtrak.com

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Wise F&I has Connected with MaximTrak


ST. LOUIS – Wise F&I, a long standing company in the automotive finance and insurance market, has a full suite of voluntary protection products available through MaximTrak, A RouteOne Company. MaximTrak offers a highly customizable all-in-one F&I menu platform and streamlines access to Wise F&I products for their mutual automotive dealers. Access to Wise F&I’s full suite of products including: GAPWise, WiseCARE, TIREWise, WiseTVP, THEFTWise and KEYWise are all available through MaximTrak. Offering Wise F&I products through MaximTrak further enhances the customer experience by providing speed and accuracy to the process.

Matt Croak, president of Wise F&I stated, “Connecting our products to MaximTrak’s F&I menu system further exemplifies our focus on compliance, technology and simplicity for the customer.” Both companies have a long history in the automotive F&I industry and both are committed to offering products and solutions to enhance the car buying experience.

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Pearl Technology Completes Integration With RouteOne


DALLAS — Pearl Technology Holdings LLC today announced that its ShowroomXpress (SRX) digital retail platform is now integrated with RouteOne, allowing dealers to offer vehicle buyers a true streamlined express retail experience.

The integration enables consumers to complete a purchase online or in the showroom. And through RouteOne’s online credit application and econtracting platform, ShowroomXpress will now give dealers the ability to contract customers on mobile devices and websites.

“The integration with RouteOne is a critical final step in creating a complete express retail platform,” said Pearl founder and CEO Bruce Thompson. “ShowroomXpress will first pencil both purchase and lease transactions to the dollar without a Social Security number on mobile devices or desktop. Once the customer agrees to the terms, we pass the deal structure to RouteOne behind the scenes. The customer can then complete the credit application and RouteOne will electronically obtain the finance source’s decision. Dealership personnel login to their RouteOne account and verify the terms and the transaction is ready for signatures.”

ShowroomXpress incorporates Experian pre-qualification technology, allowing a customer to get pre-qualified without a hard inquiry or Social Security number. SRX also incorporates the rates of every U.S. auto finance source, allowing dealers to select the finance sources they utilize and the Top 3 finance source quotes are displayed to the consumer for both purchase and lease transactions.

The SRX platform has been developed for both one-price and negotiation stores, Thompson noted.

The system allows a desk manager or salesperson to adjust terms and roll payments in seconds. SRX provides instant two-way communication from a salesperson’s tablet or desktop to the sales tower so customers are never left alone. All negotiated terms and deal structure are communicated and displayed, allowing a sales manager to make instant adjustments in seconds.

“We’re very excited to be able to provide our technology to Pearl for its ShowroomXpress product,” said RouteOne COO Brad Rogers. “It continues to build upon our philosophy of streamlining the vehicle-buying process and allowing the dealers to select their systems and services of choice. By integrating RouteOne’s online credit application and econtracting capabilities with ShowroomXpress, Pearl has created a true express retail solution that has potential to change the way dealers and consumers think about automotive retailing.”

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RouteOne’s Econtracting Platform Now Features Remote Document Delivery


FARMINGTON HILLS, Mich. — RouteOne announced the launch of remote document delivery, a new technology that securely and compliantly gives consumers electronic access to their econtracted documents. The new feature also reduces printing costs and paper shuffling for dealers.

Econtracting was supposed to usher in the paperless deal, but paper has remained part of the process due, in part, to regulations that require that dealers provide consumers with copies of their contracts. With RouteOne’s remote document delivery technology, the need to print review and final copies of retail and lease contracts is alleviated.

Now with a click of a button and the consumer’s email address, dealers can send their customers a secure link to access their files. As an option, customers can review the documents in the dealership on their own smartphone or tablet. They can also log in at home to review, save or print them for later reference.

“We listened, we heard and we responded,” said RouteOne CEO Justin Oesterle. “Our dealers told us they love econtracting, but they wanted less paper. Remote document delivery came from listening to our customers. We often refer to RouteOne as the company that is ‘Designed by Dealers for Dealers,’ and this is a great example of how we strive to make that happen.”

The new technology, led by Toyota Financial Services and Ford Motor Credit, is now available on the RouteOne econtracting platform at no additional charge. According to officials, RouteOne will continue expanding the documents available in remote document delivery.

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RouteOne Canada Adds CIBC Auto Financing to Finance Portal


MARKHAM, Ontario — CIBC has joined RouteOne Canada’s auto financing portal, the companies announced this week. Participating dealers who have a relationship with CIBC can now process credit applications and finance contracts through RouteOne.

“Our goal is to deliver dealers a product that provides options that best suit their individual business needs,” said Barry McMillan, RouteOne Canada president. “The addition of CIBC confirms our commitment to deliver on this goal and strengthen the value our platform offers.”

The addition of CIBC adds another premier finance source to RouteOne’s network of dealers. It also shows the company’s commitment to providing dealers with finance source choices that cover a broad spectrum of captive, noncaptive, and prime to subprime options.

“CIBC is excited to have joined the RouteOne portal,” said Geoff Weiss, senior vice president of auto lending for CIBC. “This will allow dealerships greater access to our product, ultimately better serving our clients and simplifying the way we do business.”

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RouteOne and MaximTrak Come together to Innovate the Vehicle and F&I Sales Process


RouteOne has acquired the assets of MaximTrak and its related business and will operate MaximTrak through its wholly‐owned subsidiary RouteOne Holdings. This will bring together two long‐time partners to deliver a seamless vehicle F&I sales process.

The vehicle purchase process has undergone fundamental changes in recent years, and will continue to do so with increasingly rapid speed. Consumers and dealers alike expect consistency and seamless transition across all physical and digital sales channels. As a result, both RouteOne and MaximTrak have been pursuing aggressive strategies to innovate the sales process on behalf of their respective customers. RouteOne and MaximTrak’s complementary strategies have now come together to deliver on the vision of a complete sales and F&I solution that meets OEM, dealer and consumer needs – any time, any place, and on any device.

Key Facts:

  • MaximTrak will be operated by RouteOne Holdings, a wholly‐owned subsidiary of RouteOne.
  • MaximTrak leadership and team members remain in place, and continue to operate from the MaximTrak PA offices.
  • Justin Oesterle and Jim Maxim, will operate as the senior management team of MaximTrak.
  • RouteOne and MaximTrak serve: 1,400+ finance sources, 18,000+ dealers, 130+ dealer service providers, 80+ aftermarket insurance providers, and 10+ OEMs.
  • RouteOne and MaximTrak employ approximately 400 people with offices in Michigan, Pennsylvania and Canada, as well as local staff in major markets.
  • Directly and through partnerships, RouteOne and MaximTrak have customers in the US, Canada, Puerto Rico, and Mexico.
  • RouteOne and MaximTrak product integration began prior to the acquisition and will now be further developed and strengthened on an expedited basis.
  • RouteOne was founded in 2002 by Chrysler Financial (now TD Auto), FMCC, GMAC (now Ally), and TFS.
  • MaximTrak was founded in 2003 by the Maxim family.

“RouteOne has had a long and successful relationship with MaximTrak, and we share very similar cultures, values and DNA,” said RouteOne CEO Justin Oesterle. “We are excited to have made this acquisition happen as we believe it creates significant value for all our customers at the OEM, finance source, provider, and dealer levels. It also creates strategic and economic value for RouteOne’s owners: Ally, Ford Credit, TD and Toyota Financial, all of whom supported the investment. I, and the entire RouteOne team welcome MaximTrak to the family. We look forward to doing great things together for the industry.”

“The entire MaximTrak team is excited and energized by the growth opportunities that this transaction represents for our customers, employees and key stakeholders. Like RouteOne, MaximTrak is an established, innovative leader in the F&I space,” said MaximTrak President, Jim Maxim, Jr. “Where RouteOne excels in the finance elements of F&I, we excel in the “I” side of the equation and in developing technologies that optimize the dealership process and ultimately dealer profitability through F&I product sales. Together, with our combined scale, talents and product line‐ups, we will be able to provide a complete digital workflow from initial customer contact and first pencil to finance, aftermarket and eContracting across online, mobile and in‐store channels. With that, our emphasis will be               on helping our customers deliver a buying experience they control and one that consumers actually want.”

The acquisition is effective as of December 20, 2016.

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