Tag Archive | "Oak Group"

Oak Group and Total Warranty Services Form Strategic Alliance

ELMHURST, Ill. – Oak Group (Oak) and Total Warranty Services (TWS) are pleased to announce the formation of a strategic alliance.

The partnership will bring together the stability, infrastructure and long-standing history of Oak’s finance and insurance business with TWS’s agility, innovation and full suite of reinsured products. Eric Peterson, Executive Vice President of Oak and an associate since 1998, will continue to lead sales operations. Peter Shiakallis, Executive Vice President of Sales and an associate since 1992, will continue to lead the indirect sales channel, Administration Marketing Services, and Marty Stockhausen will continue in his role as CFO.

Oak Group was founded in 1975. Since that time, the Oak field force has led the industry in F&I consulting and profit improvement.

Already a leader in the reinsurance space, Oak will leverage TWS’s cutting edge expertise to bring additional value to its dealers and agents. In addition, both companies are leaders in the Lifetime Warranty business. The combined volume of both organizations will make this one of the largest distribution channels for these programs in the country. Finally, both companies are skilled in bringing products to market with the speed and flexibility that the dealer market demands. This capability will be greatly enhanced though the partnership.

Eric Peterson stated “We are very excited to be able to bring additional opportunities and programs to our dealer clients to further enhance their profitability. This partnership will both broaden the scope of our products and allow for greater dealer reinsurance profit participation flexibility.”

TWS managing shareholder and reinsurance expert Matt Joffe added “We have the capability to provide custom profitability solutions for any dealership. We can provide reinsurance programs, retrospective commissions, guaranteed retrospective commissions, or any combination thereof to meet the dealer’s needs. We believe that our turnkey solutions will allow Oak to continue its historic growth and allow its dealers to make more money.”

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Administrative Marketing Services

Please give us a short background to your company and the broad product categories that you support and sell.

The Oak Group is the parent company and one of the oldest and most stable companies in the finance and insurance industry. Since 1975, we have been offering a comprehensive portfolio of products and services for automobile dealerships and financial institutions.

Administration Marketing Services (AMS) – a division of The Oak Group of companies – is dedicated to bringing quality F&I products as a trusted, reliable partner to the marketplace.

Our servicing, our training, our products, and our commitment to our clients drives everything we do. This commitment is why we get to know your business and then recommend solutions that will make you and your clients more productive and profitable.


AMS Product Line up.

  • Lifetime Warranty Programs
  • Theft Deterrent Programs
  • Gap Programs
  • Vehicle Service Contracts
  • Customer Loyalty & Maintenance Programs
  • Tire and Wheel Programs
  • Profit Sharing & Reinsurance Solutions
  • Vehicle Appearance Protection Products

There are many different types of products in the Theft category. Which ones do you support and why?

We support two types of Theft Programs. The first program is our DNA program. It is a permanent tamper resistant label for major body panels of the vehicle. If removed it leaves an image of identification number viewable only with UV light. This system is complete with a warning label for the driver and passenger windows. This is a very clean and easy to install product, in minutes a vehicle is completed. There are no inventory issues, and it is very cost effective to have it preinstalled.

The second type of program we offer is an acid and stencil application for all glass panels of the vehicle, including warning decals for driver and passenger side windows. It too is very easy to install and time efficient. The cost of doing a clients inventory is nominal. These are low cost products with high penetrations. They will build customer retention for your clients.

Which type of theft products do you not support and why?

I like the benefits of our theft products for our clients. They are easy to understand and install, cost effective, and they build customer retention for future sales. This is not just a product to sell, it is a dealership culture. It is a system that from sales to service everyone in the dealership is on board and all will benefit .

In which circumstances do you encourage dealers to sell each type of theft product?

It is the dealer’s choice in which theft system fits their culture. I will say our DNA system is very popular. Its appearance and protection is something the end user can see and get a good feeling.

How does the future look for theft products in the F&I suite and which type of theft products do you believe will be the most successful?

The future is bright for Theft products. There is a real value in the product with the price of vehicles, the cost of insurance, and a benefit if the vehicle is stolen. If you believe in the system, do the proper training, and get support from your provider the dealer will be successful.

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Oak Group to Use F&I Admin’s SCS Auto Platform

CHICAGO – F&I Administration Solutions, LLC, has signed Oak Services, Inc., its fifth new customer in five months.

Oak Services, based in Elmhurst, Ill., operates as Oak Group and AMS (Administrative Marketing Services) and is a provider of dealer F&I products and services. Oak Group will be using F&I Admin’s SCS Auto platform to handle the administration of products such as GAP, etch and limited warranty.

“The future of this industry requires providers to be highly efficient in the administration of their F&I products and at the same time to be electronically connected to their dealers,” said John Peterson, president of Oak Group. “F&I Admin delivers on both of these requirements. For growing businesses like ours, it makes logical and economical sense to streamline the admin process with their comprehensive solution.”

“It is a pleasure to be able to meet the needs of companies like Oak Group,” said David Trinder, CEO of F&I Administration Solutions. “The fact that they are our fifth new customer in five months is a clear indication that the industry is getting healthier, and that F&I Admin is now recognized as the leading solution provider for the administration of F&I products.”

SCS Auto is a fully integrated, web-based solution that is built for automotive aftermarket product and service providers to automate and streamline the F&I product administration process. SCS Auto GAP is the only commercially available system specifically designed to support GAP and similar products.

The SCS Auto suite is also designed to support the administration of vehicle service contracts, prepaid maintenance, appearance protection and more. In addition to enabling the complete administration of these products, SCS Auto is also broadly connected to other service providers in the industry, including nine menu systems, parts databases, accounting systems and a state-of-the-art credit card solution for the efficient payment of claims.

“This all-inclusive solution allows a provider to grow without requiring a corresponding increase in administration staff,” added Steve Pearl, president of Oak Group. “In addition, F&I Admin has linked up with numerous other systems within the dealer network and this will allow us to expand the options we can offer dealers in how they work and communicate with us.”

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