Tag Archive | "Max Zanan"

TDC Launches Virtual Compliance Training For A Fraction Of The Cost


NEW YORK — Total Dealer Compliance (TDC), a car dealership compliance-auditing firm, today announced the launch of its Virtual Compliance Training platform. This online training solution will help car dealers mitigate risk faced by proactive regulators, creating a culture of compliance at a fraction of the cost. With TDC charging roughly 80% less than their competitors, these Virtual Compliance Training modules will provide affordable access to training, enabling car dealers to be fully compliant with Federal regulations across Sales, BDC, F&I, Fixed Ops, HR, and IT departments.

There are approximately 17,540 franchised automotive dealerships in the United States, while used car dealerships almost triple that number, increasing the need for compliance. TDC’s virtual compliance program comes at an impactful time for dealerships looking to strengthen their reputation and incorporate a culture of compliance without breaking the bank. Compliance is essential in today’s car dealership environment. TDC offers a unique, simple and comprehensive approach that generates fast results and stands above competitive offerings.

“With both the FTC and OSHA increasing fines for compliance violations, the cost for non-compliant car dealers average $792,000 loss per year in profit”, said Max Zanan, President of Total Dealer Compliance. “Car dealers should proactively seek a solution that provides peace of mind and promises defensible proof of compliance to both auditors and executives.”

TDC’s Virtual Compliance Training is readily available to all dealerships and includes the following:

  • Comprehensive Online Training modules for each department and employee of the dealership
  • Cloud-based e-learning platform with analytic reporting
  • End of Course Assessment and certification

TDC’s Virtual Compliance Training costs are based on user/employee headcount:

  • Up to 25 employees – $699 annually
  • Up to 50 employees – $1,299 annually
  • Up to 100 employees – $2,499 annually

“As the nation’s leader in auto dealer compliance solutions and services, we are so proud to finally be able to provide this robust compliance training online and at a much lower price point then our competitors,” said Zanan. “Compliance is essential to today’s dealership environment – with our courses updated throughout the year and both affordable and easily accessible, we are excited to help car dealers safeguard their business, mitigate risks, and increase their profits.”

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New Survey Finds 65% of Consumers Believe US Car Dealerships Are Unethical


NEW YORK – Total Dealer Compliance (TDC), a car dealership compliance-auditing firm, today announced key findings from its latest auto dealership survey conducted online in July among 200 U.S. adults age 18+. Upon examining the survey results, nearly 65% of consumers said they believe that US car dealerships’ business practices are not ethical. While over 50% of consumers are more likely to shop at a dealership if their code of ethics were clearly displayed when shopping.

“A code of ethics is designed to reinforce a dealers’ personal commitment to quality service and high ethical standards,” said Max Zanan, President of TDC. “Our survey confirmed that the trust between the consumer and car dealer is well and truly broken. Ensuring a code of ethics is on display will be the first step in rebuilding the consumer’s trust, where compliance is of top priority.”

Highlights from the consumer survey include:

  • Nearly 65% of consumers believe that US car dealerships’ business practices are not ethical
  • Over 50% of consumers are more likely to shop at a dealership if their code of ethics were clearly displayed
  • 40% of consumers said that it would not make a difference if a dealership’s code of ethics was clearly displayed upon purchasing

With 40% of consumers admitting that it would not make a difference if a dealership’s code of ethics was clearly displayed upon purchasing, the survey highlighted one common theme which is overall consumer fatigue towards car dealerships’ sales processes.

“Car dealers have a lot of work to do when it comes to changing the public’s perception. While ethics and compliance go hand in hand, car dealers should execute regular audits, provide online courses to employees and conduct their business ethically,” said Zanan.  “TDC’s survey further highlights the need for a strong compliance training program that will proactively mitigate risks while helping dealerships to build a positive reputation.”

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Compliance Summit Panel to Include F&I Pro, Experts, Editor


LAS VEGAS — Organizers of the upcoming Compliance Summit have announced that a panel dedicated to “Your Responsibilities” will include an award-winning F&I director, two compliance experts and a member of the Auto Dealer Today editorial team. The event will be held Aug. 29–30, 2016, at Paris Las Vegas as part of the annual Industry Summit.

Justin Gasman, finance director at McCaddon Cadillac Buick GMC in Boulder, Colo., and F&I and Showroom’s reigning F&Idol winner, will be joined on the panel by Michael Tuno, founder and president of ARMD Resource Group, and Max Zanan, president of Total Dealer Compliance. Tariq Kamal, managing editor of Auto Dealer Today and contributor to several additional industry publications, will serve as moderator.

“This is exciting,” said David Gesualdo, show chair and publisher of Auto Dealer Today and F&I and Showroom. “Tariq and his team bring four distinct perspectives to a challenging subject. I can’t wait to hear what they have to say.”

The panel, “Leadership, Teamwork and Accountability,” will begin at 2:35 p.m. on Monday, Aug. 29. The group is tasked with laying out the important first steps attendees must take to fall in line with government standards and protect F&I profitability.

“This diverse group is the ideal combination for the topic, and they are going to make my job easy,” Kamal said. “We are going to equip every attendee with the information they need to start forming a plan for compliance and sustainable productivity.”

Compliance Summit attendees are also invited to attend any Industry Summit session and sit for the Certified Automotive Compliance Specialist exam, both for no additional charge.

To register for Compliance Summit and the exam, click here. For more information, including sponsorship and exhibition opportunities, contact David Gesualdo via email hidden; JavaScript is required or at 727-947-4027.

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Over 80% Of Consumers Would Not Purchase A Car From Dealership With A Data Breach


New York, NY—Total Dealer Compliance (TDC), a car dealership compliance-auditing firm, today announced key findings from its second car dealership survey which targeted both consumers and car dealers. Among the survey’s key findings are results indicating that nearly 84% of consumers would not buy another car from a dealership after their data had been compromised, while only 30% of dealers employ a network engineer with Computer Security certifications/training.

“As car dealerships continue to be a real target for cybercriminals, with fewer data-protection measures in place than most other industries, we set out to discover the effect this is having on a car dealership’s bottom line,” said Max Zanan, President of TDC. “Our report discovered that more than 70% of dealers are not up to date on their anti-virus software, and nearly a third of consumers lack confidence that their personal data is secure when purchasing a vehicle.”

Highlights from the dealer survey include:

  • Nearly 85%have a contract with a 3rd party vendor to handle more complex IT work
  • Only 30%of dealers employ a network engineer with Computer Security certifications/training
  • Only 25%hired a 3rd party vendor to try to hack into their networks to test their vulnerability
  • More than 80%employ an IT engineer to handle basic day-to-day work
  • More than 70%of dealers are not up to date on their anti-virus software

Highlights from the consumer survey include:

  • Nearly 33%of consumers are not confident in the security of their personal and financial data when making a purchase at a car dealership
  • Just under 84% of consumers will not go back to buy another car from a dealership after their data has been compromised

Dealerships should regularly conduct IT vulnerability scans, Windows security checks, provide online courses on networking, as well as implement a solid computer security policy. TDC conducts vulnerability scans by using independent “White Hat” hackers to discover a dealership’s cyber vulnerabilities and based on those vulnerabilities discovered, create policy.

“Car dealerships need to put procedures in place to help prevent cybersecurity attacks. We help dealers focus on social engineering and how not to fall victim to hacking,” continued Zanan. “As ever, our report turns a spotlight on the hot topic of data security, revealing the necessity of having strict policies and procedures in place that are being adhered to by all employees to ensure consumer confidence and loyalty.”

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IDDS Vice President Max Zanan Earns AFIP Certification


COLLEYVILLE, TEXAS – Max Zanan, co-owner and vice president of IDDS, passed the AFIP certification exam in January. IDDS, based in New York City, provides F&I products, training and consulting services to automotive dealers in New York and Florida.

Zanan has 14 years of experience in F&I. He rose through the dealership ranks to serve as the GM of a Mitsubishi dealership that became a number one volume Mitsubishi dealership nationwide during his tenure. He then worked as executive director of Vehicle Manufacturer’s Services, Inc., until he co-founded IDDS in 2012.

In addition to his AFIP certification, Zanan has received industry training from Ziegler Supersystems and Edwards and Associates. He holds a B.A. in criminal justice and an M.A. in protection management from John Jay College of Criminal Justice.

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