Tag Archive | "LoJack"

LoJack Issues Warning About ‘Connected Car Thieves’

CANTON, Mass. and IRVINE, Calif. — LoJack, a wholly-owned subsidiary of CalAmp, is alerting consumers to some of the sophisticated techniques vehicle thieves are using to break into today’s connected vehicle. The information shared is part of a consumer campaign the firm rolled out as part of this month’s National Vehicle Theft Protection Month, but it could also be used by F&I managers to educate consumers about the need for vehicle-recovery systems.

With the emergence of sophisticated connected vehicles and Internet of Things technology, the nature of auto theft is changing, the company said. And according to the FBI’s Preliminary Semiannual Uniform Crime Report, auto theft in the first half of 2015 topped what was recorded during the first half of 2014.

“Vehicle theft is starting to shift because of advanced techniques introduced by the ‘connected vehicle thief,’” said Patrick Clancy, vice president of LoJack Law Enforcement. “These criminals are smart, connected and more difficult to impede. They are targeting not only vehicles but also onboard data that, once obtained, can be damaging and difficult to recover. This campaign is designed to educate vehicle owners and businesses about the changing nature of auto theft, who the adversaries are, and what can be done to remain vigilant so that their lives are not negatively impacted by theft.”

The following are some of the methods and tactics used by today’s connected vehicle thief:

  • Car Cloning: Savvy thieves create and install a fake vehicle identification number (VIN), allowing a stolen vehicle to go unnoticed. Hackers then use the stolen VINs to create new documents, hiding the fact that the underlying vehicle is stolen.
  • Vehicle Ransom: Cybercriminals could leverage “ransomware” to break into a vehicle, disable the engine and brakes, and demand payment to restore the car to its functional state.
  • Scanner Boxes: These are devices that can exploit an electronic system controlled by key fobs. Criminals can then unlock and even start a vehicle without even touching the key.
  • Identity Theft: Thieves are targeting the data available within the car, including credit card details, location information, Social Security numbers and driver’s license numbers.
  • Luxury Vehicle Theft Rings: Organized crime rings target higher value vehicles, which can then be cut up for parts, resold or shipped overseas. These theft rings utilize complex schemes, such as copying smart keys and using stolen credit reports to illegally finance vehicles.

LoJack also listed some safety tips F&I managers can share with their customers:

  • Be Selective With Sensitive Data: Be aware that personal data stored in your vehicle, such as credit card information or home address in an onboard GPS system, could be vulnerable to theft.
  • Update Manufacturer Software: Download the latest firmware and software upgrades from the vehicle manufacturer as they become available. Ask about updates when visiting the service department of your dealership.
  • Stay Informed of Recalls: Stay abreast of vehicle-enabled cyberattacks, and check with your vehicle manufacturer about any security recalls or alerts.
  • Use Theft Prevention Products: Immobilizers and visible, audible warning devices are good deterrents and can provide advanced protection.
  • Install a Tracking Device: Consider installing a tracking device operated by law enforcement so that stolen assets have a better chance of being recovered.
  • Keep Your Assets Close: Do not leave smart phones and tablets unattended, as they can be used to access more data. Additionally, use proper safety protocols on vehicles with keyless ignitions.
  • Practice Common Sense: Never leave keys in the vehicle with the engine running and don’t hide a spare key in the car. Additionally, lock all doors when exiting the vehicle. It seems obvious, but car owners are still victimized by not taking these basic safety precautions.

For information and tips on how to protect your customers against the connected vehicle thief, visit LoJack’s Auto Theft Blog by clicking here.

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AT&T to Power LoJack’s Telematics Solutions

DALLAS and CANTON, Mass. — AT&T and LoJack Corp. have forged alliance that will have the communications provider powering the vehicle theft-recovery and fleet management solutions provider’s drive toward the much-hyped “The Internet of Things” concept.

The concept is based on the idea that anything with a batter or power cord should have an Internet address. And according to estimates from Business Insider Intelligence, more than nine billion devices will be connected to the Internet of Things movement.

“As LoJack continues to build on its current portfolio of telematics offerings and our strong history in the automotive industry, we’re excited to collaborate with AT&T to deliver new connected solutions,” said Randy Ortiz, president and CEO of LoJack Corp. “In an increasingly connected world, both companies can work together to empower businesses with innovative solutions that drive operational efficiency and customer service needs, while also improving driver safety. The safety, security and protection of our customers is paramount to what we do at LoJack, and AT&T’s successful ‘Texting & Driving … It Can Wait’ campaign is a perfect example of why this collaboration is a natural and compelling fit.”

Chris Penrose, senior vice president of Internet of Things for AT&T Mobility, added: “The work we have planned with LoJack is a great example of how the industrial Internet of Things is going to reduce costs and enable exciting new solutions for customers. We’re leading in machine-to-machine connections in North America because we are committed to providing innovative solutions so an enterprise can achieve those goals.”

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Braman Motorcars Implements LoJack Inventory Management

CANTON, Mass. — LoJack Corporation has deployed its LoJack inventory management system with South Florida’s Braman Motorcars, a top 30 dealer group. The new inventory management system will help deliver an accurate location of vehicle inventory across multiple lots, helping to minimize the time required in the regular dealer inventory process.

LoJack is working with Braman to further refine the system that uses a telematics platform and a proprietary user interface.

“LoJack has had a long tradition of bringing products to dealerships that help boost their bottom-line profits,” said Hal Dewsnap, senior vice president and general manager of U.S. sales at LoJack. “Braman Motorcars is one of the South’s most respected and successful dealerships, and we’re proud to help improve their inventory process and help build their business through an inventory management system. Many dealers have asked LoJack to help them obtain a better solution for lot management for their vehicle inventory —we listened, and we think we have delivered.”

The inventory management system helps sales personnel at dealerships locate vehicles across the various lots that larger dealers sometimes cope with to handle their inventory of vehicles. The system also warns dealers of low battery voltage on vehicles, allowing them to expedite the work of keeping batteries charged; dealers only need to work on those vehicles that need charging, and can skip the time-wasting work of checking the battery levels on already-charged vehicles, officials said.

With the LoJack inventory management system, dealers no longer have to worry about bringing a customer to a vehicle for a test drive, only to discover that the vehicle has a dead battery. Additionally, the inventory management system can help avoid battery-related customer delays when they arrive to pick up the car, avoiding potentially damaging Customer Satisfaction Index (CSI) scores.

The LoJack inventory management system is available on the computer and for mobile workers. Employees will be able to see the location of their vehicle directly on their smartphone or tablet computer, obtain additional information about each vehicle quickly, track test drives and get an early warning movement alert through geo-fencing.

“At Braman Motorcars, we constantly evaluate our work processes to deliver the highest possible level of customer service,” said Evan Bernstein, senior controller at Braman Motorcars. “The Inventory Management System from LoJack can help us reduce cost, while streamlining the process to deliver on that customer service excellence promise.”

In addition to using the inventory management system, Braman loads the LoJack Stolen Vehicle Recovery System at their West Palm Beach Auto campus, which includes BMW, Mini, Audi, Bentley, Rolls-Royce and Porsche brands.

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LoJack Releases Fifth Annual Vehicle-Theft Report

CANTON, Mass. — LoJack Corp. announced today that law enforcement officials recovered more than $121 million in stolen vehicles equipped with the LoJack Stolen Vehicle Recovery System in 2013. The company also offered a review of auto theft trends from the past year.

For the fifth year in a row, the Honda Accord was ranked as the most stolen and recovered vehicle equipped with a LoJack system. California continues to top the list as the state with the most LoJack system-equipped vehicles that were stolen and recovered.

Additionally, the company noted that the oldest LoJack system-equipped vehicle that was stolen and recovered last year was a 1963 Cadillac Convertible. The most expensive LoJack-equipped vehicle stolen and recovered was a 2011 Porsche Panamera. It’s valued at $103,400.

The following list contains 2013’s Top 10 most stolen and recovered vehicles equipped with LoJack:

  1. Honda Accord
  2. Honda Civic
  3. Toyota Camry
  4. Toyota Corolla
  5. Chevy Silverado
  6. Acura Integra
  7. Cadillac Escalade
  8. Ford F350
  9. Nissan Altima
  10. Chevy Tahoe

“Today’s thieves are highly skilled professionals, and LoJack’s data reveals that stolen cars, trucks and SUVs equipped with the LoJack system were recovered 90-plus percent of the time in 2013,” said Patrick Clancy, vice president of law enforcement for LoJack Corp. “The latest statistics from the FBI indicate that nearly half of vehicles stolen are not returned to the rightful owners, resulting in millions of dollars in assets lost by vehicle owners. The LoJack system has proven to be a highly effective tool to combat vehicle theft.”

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LoJack Corporation

Tell us about LoJack and the products are offered.

LoJack Corporation is the undisputed leader in Stolen Vehicle Recovery. The company invented the market more than 25 years ago and today continues to offer a recovery system with more than 90 percent success rate for stolen cars, trucks and SUVs. Since its inception, LoJack has helped law enforcement recover more than 300,000 LoJack-equipped vehicles. The company’s success can be attributed to three key differentiators: its proven processes of placing recovery directly in the hands of law enforcement (where it belongs); its use of Radio Frequency technology (which is optimized for recovery because unlike GPS it continues to be effective even if the vehicle is hidden in a concrete garage, a steel container or in dense foliage); and the fact that the system is highly covert so thieves cannot easily find and disengage it.

The company offers the following products for vehicles:

The flagship LoJack Stolen Vehicle Recovery System – is the nation’s first and only stolen vehicle tracking and recovery system used by federal, state and local law enforcement agencies throughout the country. It is based on time-tested and proven Radio Frequency technology and is highly covert.

  • LoJack Early Warning – includes the flagship stolen vehicle recovery system and provides an added layer of protection by contacting users by phone, e-mail or text if the vehicle is moved without permission. This empowers consumers to contact authorities once the vehicle is moved without permission, so police can locate and recover the stolen vehicle even more quickly.
  • LoJack for Classics – is a version of the flagship system specially designed to meet the unique requirements of classic and specialty cars. The system leverages LoJack’s new self-powered stolen vehicle recovery technology, which does not draw energy from the vehicle’s battery and does not need to be connected to its electrical system, providing more covert installation options for these one-of-a-kind vehicles.
  • LoJack for Classics with Early Warning – adds the highly effective Early Warning notification feature to the LoJack for Classics Stolen Vehicle Recovery System, providing even more protection for these unique vehicles.

How does LoJack’s product work and how does it differ from other theft recovery products?

The LoJack Stolen Vehicle Recovery System offers the right combination of processes and technologies that make it ideally suited to recovering stolen vehicles. The System is directly integrated with law enforcement – police have LoJack Police Tracking Computers installed in their vehicles and aircraft and use them to find and recover vehicles equipped with LoJack.

LoJack installers covertly hide a small wireless Radio Frequency transceiver in the vehicle. When a car or light truck is reported stolen to the police, the vehicle’s identification number is matched to the LoJack System’s registration number by state law enforcement computers. The match automatically activates the LoJack System, which triggers the transceiver in the vehicle to emit a silent, continuous signal.

Law enforcement vehicles and aircraft equipped with Police Tracking Computers follow these signals, which can lead to the precise location of the stolen vehicle, even in areas such as garages or shipping containers.

No other system on the market has this type of integration with law enforcement.

Who are your target markets and the message you want to express to them?

Our target market is anyone who wants to keep his or her vehicle safe from theft (owners of cars, trucks, SUVs, classic cars, motorcycles, commercial vehicles, etc.) as well as our dealer partners.

The messages we want to express to vehicle owners is that LoJack offers the best stolen vehicle recovery system available, delivering a more than 90 percent success rate in recovering stolen cars, trucks and SUVs with more than 300,000 recoveries worldwide worth nearly $4 billion.The company has so much confidence in its systems and processes that it will offer the consumer their money back if their vehicle is not recovered in 24 hours or less. With the national recovery rate at a 25-year low (56 percent), vehicle owners need to be vigilant about protecting their vehicles from today’s professional thieves.

For our dealer partners, we are focused on providing a compelling value proposition and products and services that provide positive CSI and additional profit opportunities.

What channels do you use to sell your products?

LoJack products are sold at automotive dealerships throughout the country. The easiest way to locate a LoJack dealer is to visit http://www.lojack.com/pages/dealer-results.aspx. Products are also available online at https://store.lojack.com/.

Looking back over the past five years, how has the theft recovery industry changed and how do you see it changing in the future?

Vehicle theft has changed dramatically over the 25 years LoJack has been in business, evolving from a simple crime perpetrated by amateurs to a more complex form of theft often done by sophisticated international theft rings. Many changes have taken place just within the past five years, as technology has become a prominent feature in today’s vehicles.

The advent of the “smart” or transponder key in the 1990s had the biggest impact on changing auto theft, virtually eliminating joy riders from this type of theft, as the key made new cars harder to steal, requiring thieves to come up with new theft strategies.

As vehicle theft became big business, organized theft rings proliferated. These rings often operate chop shops —where criminals strip a car for its parts and can sell them for 3 to 4 times the vehicle’s value. Today, these crime rings are often global in scale, with many in Latin America, Africa and Eastern Europe.

LoJack is closely following some emerging forms of theft. According to a recent study by the University of California, San Diego and the University of Washington, computer hackers with a minimal amount of expertise could potentially gain remote access to a vehicle through its Telematics services, seize control of key functions, and remotely unlock a car’s doors, start the vehicle, arrive on scene and drive off with it.

Another alarming trend that LoJack is watching involves a thief stealing a car and hitting the “Home” button that the owner programmed into the vehicle’s GPS system. The thief can then immediately find the owner’s home, enter it using the garage door opener and burglarize the home.

These newer forms of theft prove that convenience-based technology afforded to today’s vehicle owners now also hold the potential to make it “convenient” for thieves.

Although vehicle theft has evolved over the years and many newer entrants have entered the market, LoJack remains the best system for recovering stolen vehicles. Its proven Radio Frequency technology, covert nature and direct integration with law enforcement make LoJack well positioned to thwart vehicle theft – better than any other solution – now and well into the future. The company continually evolves its technology – such as with its self-powered unit and Early Warning products — to ensure it will continue to offer the best solution available to its dealers and consumers.

What technology or services do you believe will drive your future success?

LoJack continues to be the brand leader in tracking and recovery systems and has withstood the test of time as the best technology for tracking and recovering mobile assets with unprecedented precision. Our mission is to deliver the best recovery and tracking systems to our consumers and to do so in a way that provides a compelling value proposition to both our dealers and consumers. We are developing and testing adjacent products this year under the LoJack brand, which will extend our recovery system to other areas of importance to consumers such as laptop and identity theft recovery. The new products and services will provide additional profit opportunities for our dealer partners and greater protection for consumers.

Our sustained technological leadership has proven us adaptable to changes in the marketplace over the past 25 years and we will continue to be actively involved emerging technologies such as Telematics and the connected car, providing complementary products and services that deliver a compelling value proposition for the dealer and consumer alike.

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LoJack and IAS Announce Agreement

CANTON – LoJack Corporation announced that it has reached an agreement with IAS (Innovative Aftermarket Systems), a provider of F&I aftermarket programs to automotive dealerships, in which IAS will sell and promote a variety of LoJack products to authorized dealerships throughout the IAS general agent base. IAS joins a growing list of Third Party F&I Aftermarket Program Providers now working with LoJack.

“Today, dealer demand for more profitable, value-added back-end products is increasing,” said Randy L. Ortiz, LoJack CEO and President. “With that in mind, we are very excited to work with IAS to extend our reach into even more dealerships. IAS’s world-class agent base combining their offerings with our trusted brand-name products will provide dealers with the most robust F&I products available.”

IAS general agents will now market LoJack Stolen Vehicle Recovery Systems plus Early Warning along with a variety of warranty offerings. In addition, IAS agents will offer two of their own IAS reinsured products in conjunction with a LoJack System.

LoJack will provide training for IAS general agents and their agency representatives on the various LoJack offerings and potential dealership presentations.

“We believe that working with a trusted brand such as LoJack is a win-win for everyone,” said Bob Corbin, IAS CEO and President. “Our agent base, LoJack and dealers can sell proven products that help increase profitability. And even more important, more consumers have the opportunity to protect their vehicles—and their pocketbooks—from vehicle theft.”

As the auto industry continues to recover and consumer demand for new vehicles rises, LoJack’s use of Third Party F&I Aftermarket Program Providers has become an increasing focus for the company. Being able to reach more dealerships through these providers that are offering an attractive product suite is fast proving itself an essential part of LoJack’s sales strategy.

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