Tag Archive | "F&I"

RoadVantage Brings Don Oliver Aboard as SVP


AUSTIN – RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, announces the addition of Don Oliver as Senior VP of Operations.

Mr. Oliver is a 30-year veteran of the VSC (Vehicle Service Contract) administration business, having spent the majority of his automobile industry career with CNA National Warranty Corporation (CNA National) which was previously privately-owned by Paul Askos (Western National Warranty) prior to acquisition by CNA in 1995. As the EVP (Executive Vice President) of CNA National, Mr. Oliver developed many of the processes and practices of the administration departments that made the company a nationally-known success. After a long and successful career, Mr. Oliver chose to retire in 2017.

After a year of reflection, Don began to realize that he still had the desire to offer more value to the industry. Through a CNA National partnership with RoadVantage, he was exposed to the product innovations and industry-leading service levels the company provides and thus began discussions on how he might become part of the RoadVantage team. A decision was reached that Mr. Oliver could be most effective in helping the company support its rapid growth as the Senior VP of Operations.

“We are ecstatic to have Don join our team at RoadVantage and bring to us his many years of valuable experience in administration”, said Garret Lacour, RoadVantage CEO. “We know that quality administration defines the difference between a good vs. a great provider. Our young company is leading the market and setting new standards in product innovation with the highest levels of service. The last three years of Gold, Platinum, and Diamond-level Dealers’ Choice Awards are proof of our success and the validity of our mission statement, to ‘Deliver an Exceptional Customer Experience.’ We’ve been very fortunate in attracting the very best talent and we know that Don Oliver’s administration expertise will help us continue our success as we further our vision.”

“I’m excited to help RoadVantage exceed expectations and to deliver an Exceptional Customer Experience for agents, dealers and contract holders,” said Don Oliver about his new position. “As Executive VP of CNA National, I worked with RoadVantage for the last five years. Originally, I was a little uncertain about the company’s ability to meet my own high expectations, but must admit that I’ve been impressed with all they’ve achieved in a short period of time. When I decided to reignite my career, RoadVantage was the obvious choice. I couldn’t be more excited to join the team.”

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ADG EasyCare Adds Yelverton to F&I Specialist Roster


NORCROSS, Ga. — ADG EasyCare announced that Richard Yelverton has been hired as an F&I specialist. He is based in Northern Virginia and tasked with supporting EasyCare’s dealer clients by providing in-dealership F&I training and consulting and sitting in for F&I professionals.

“As our operation grows and our F&I development program evolves, we are adding to our ranks with professional, dynamic recruits, and Richard fits that description perfectly,” said Greg English, president of ADG EasyCare. “We expect our company and our clients to benefit from his work in the retail environment.”

Yelverton is a 10-year veteran of the automotive industry, having risen through the ranks at Enterprise Rent-A-Car, where he ultimately served as branch manager for the company’s prominent, high-volume Walt Disney World branch in Orlando, Fla. He also served in a leadership position with pharmaceutical giant Eli Lilly and Co. prior to joining ADG EasyCare.

“I did my research and I know they wanted to bring on the right person,” Yelverton said. “They want people who have management and sales experience to be trained properly and to continue to train others, and I’m excited to join a company that puts so much focus on ongoing learning. From being encouraged to ‘read an article a day’ to the collaboration with my peers, I’ll be learning something new every day.”

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StoneEagle Welcomes New CEO


DALLAS — StoneEagle announced the appointment of Cindy Allen as the company’s new CEO. Cindy will be responsible for driving the company, and innovative F&I solutions, to the next level, building on the momentum achieved by the StoneEagle team under Bobby Allen’s leadership, according to the announcement.

Since founding the company in 1987 and devoting 30 years to its management, development and growth, Bobby Allen will retain his position as chairman and focus on identifying and developing new and unique opportunities.

Brent Allen, one of StoneEagle’s founders and its long-standing COO, will offer Cindy the very best counsel and knowledge available as she drives the company forward by lending his leadership, management skills, and extensive industry relationships, and experience. Brent will maintain an active role in day to day activities of StoneEagle as its managing partner, the announcement said.

Cindy Allen brings experience in establishing new ventures, leading organizations and stimulating growth, as well as a mix of leadership, excitement, marketing expertise, technical abilities and a passion for customer experience and business growth.

Before returning to StoneEagle, Cindy served as CMO for American Express Global Business Travel, as well as CEO at GDSX Ltd., until such time it was acquired by Concur. While in the role of vice president at Concur, Cindy helped launch a new division servicing and partnering with travel management companies worldwide.

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RoadVantage Introduces Preferred LeaseCare Active Protection PLUS a Lease End Benefit


AUSTIN – RoadVantage introduces a powerful and innovative program for lease customers called Preferred LeaseCare. This new concept combines the “as you drive” benefits of RoadVantage ancillary products with an excellent lease end benefit, possibly saving the lessee thousands of dollars through the lease term.

Preferred LeaseCare offers Dent & Ding Repair with a $1000 hail deductible benefit, Windshield Repair, Interior/Exterior Repair and Key Replacement during the term of the lease — all with no aggregate limits. This program adds an additional Lease End Benefit of up to $2,000 with no single event limit, covering items for excess wear such as worn tires & wheels, exterior scuffs, bumpers, missing parts and much more.

“We believe this product is a game changer for lease customers because this program allows a consumer to keep their vehicle in the great condition they desire while they drive and offers a great lease end benefit. Innovation is the engine of our success and offering a ‘Better Customer Experience’ is our passion. As the fastest growing provider of F&I programs, this new offering is just another example of ‘how and why’” said Garret Lacour, CEO of RoadVantage. Preferred LeaseCare is now offered to agents and dealers in most states across the country. Learn more about it at www.roadvantage.com

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Warranty Solutions and the Arbor Day Foundation Celebrate the Planting of More Than 1.7 Million Trees


Lakewood, Colo.– Warranty Solutions through its partnership with the Arbor Day Foundation is pleased to announce that together we have planted more than 1.7 million trees in our nations forest. The partnership between the two entities began in 2009 to help improve air quality, water quality, mitigate the effects of climate change, combat deforestation and prevent species loss. To-date, the number of trees planted would offset the emissions of approximately 5,856 cars for one year.

In 2009, Warranty Solutions launched the eco-friendly EcoMind product option, providing additional mechanical breakdown coverage for the parts that help vehicles run more efficiently, burn fuel more cleanly and reduce overall emission output. Throughout the last nine years of Warranty Solutions’ partnership with the Arbor Day Foundation, on average, 25 trees were planted for each EcoMind product option purchased.

Agent Partner, Cary Berman, said “Most of our customers are parents and they purchase the EcoMind product option for the benefit of future generations. EcoMind helps to keep the vehicle running clean, and at the same time, we work with the Arbor Day Foundation to plant trees.”

Plantings have occurred in 18 forests nation-wide including: Big Thompson Canyon, CO, Washington Department of Natural Resources NW Region, WA, Washington Klickitat District, WA, Tillamook State Forest, OR, Idaho National Forest, ID, Modoc National Forest, CA, Plumas National Forest, CA, Pike National Forest, CO, Black Forest, CO, Upper Altamaha River Watershed, GA, Bayfield County Forrest, WI, Pere Marquette State Forest, MI, Michigan State Forest, MI, Manchester State Forest, SC, Little River State Forest, AL, Cary State Forest, FL, Bastrop State Park, TX and the Mississippi Alluvial Valley, MS.

“We are grateful for the stewardship of our nation’s forests by Warranty Solutions and the example they set,” said Dan Lambe, President, the Arbor Day Foundation. “Because of their commitment forests and the lives they impact have been changed for the better across our great nation.”

Founded in 1972, the Arbor Day Foundation has grown to become the largest nonprofit membership organization dedicated to planting trees, with more than one million members, supporters, and valued partners. Their vision is to help others understand and use trees as a solution to many of the global issues we face today, including air quality, water quality, climate change, deforestation, poverty and hunger.

As one of the world’s largest operating conservation foundations, the Arbor Day Foundation, through its members, partners like Warranty Solutions, and programs, educates and engages stakeholders and communities across the globe to involve themselves in its mission of planting, nurturing and celebrating trees. More information is available at arborday.org.

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UDS Celebrates 35 Years


CLEARWATER, Fla. – United Development Systems, Inc. (UDS) celebrates 35 years of excellence in the F&I Performance arena.

UDS is a full service F&I Performance Company based in Clearwater, Florida. Founded by its President and CEO, Randy Crisorio, in 1982, UDS has been providing its F&I performance package to franchised dealers consisting of: 1) Top-Tier Product Suite, 2) Award-Winning Training, 3) In-Store Coaching and Development and 4) Unmatched Technology Offerings.

“We have achieved this milestone through the hard work and dedication of our team and our culture of delivering extreme value to our dealer partners,” says Randy Crisorio. He adds, “We will continue as market leaders for another 35 years through innovation and growth aimed at keeping our dealer partners ahead of the F&I curve.”

UDS maintains a well-diversified portfolio of product options for its Dealer Partners from some of the most recognized and trusted providers in the industry. UDS Training components include consistent classroom, dealership, and online applications, with Development to include in-store coaching, AutoMenu® delivery technology, AutoTracking® reporting technology, monthly Profit Analysis and Performance Review, as well as Incentive Administration, to name a few. Additionally, UDS brings expertise in various profit participation programs, including reinsurance, to maximize Dealer wealth.

For more information on UDS, and its broad scope of dealership offerings, please contact Brian Crisorio at (800) 282-1154 or visit www.UDSDealerServices.com.

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