The DAP is branded as the F&I product provider’s site and enables dealers, credit unions, and other producers to get quotes, print contracts, view claims, complete electronic remittance, view reports, and much more.

“In order to deliver the efficiencies that dealers need, we decided that a complete rewrite was necessary,” said David Trinder, CEO of F&I Admin. “Starting with a clean slate allowed us to streamline the dealer experience so that every action is achieved in as few clicks as possible. The remarkable dealer adoption since the 8.3 release shows that when dealers are offered an efficient process, they will use it.”

“Most systems require the F&I Manager to click through various screens to get a quote and even more screens to print a contract. On the DAP, quotes and contracts can be generated from one screen, and with as few clicks as possible. Enter vehicle information and get quotes. To save the quote, simply enter the customer name, and to generate a contract, enter the customer address.

In addition, DMS integration, sophisticated markup settings, templates to package products, and notifications as to why vehicles don’t qualify for certain products make the dealer’s life a lot easier,” said Kumar Kathinokkula, COO of F&I Admin. “Built-in access for agents, electronic remittance, a comprehensive reporting capability and many other features have also been added or refined.”

F&I Admin provides a comprehensive administration solution for F&I product providers through SCS Auto. The DAP 8.3 is a major element of that solution, connecting providers to their dealers. SCS Auto automates and streamlines the F&I product administration process and is specifically designed to support VSC, GAP, prepaid maintenance, theft, limited warranty, key replacement, appearance protection and much more. In addition, SCS Auto is electronically connected to 15 menu systems for rating and contracting.

“There is no F&I Administration system available today that connects providers to dealers in a more comprehensive way than SCS Auto, and this release of the DAP extends us even further ahead of the competition” concluded Trinder.

Additional information about SCS Auto can be found at www.fiadmin.com.

This integration enables auto dealers to electronically rate, contract and register contracts for all providers through the SCS Auto administration platform without having to leave the MaximTrak system.

“We are very pleased to have completed this integration as it further expands the reach of MaximTrak. Our strategy is to open up our network to other providers and enable connectivity to all parties. We have a collaborative approach and our new platform not only offers product integration to MaximTrak directly but also through industry partnerships such as F&I Admin,” said MaximTrak Technologies President & CEO Jim Maxim Jr.

“This integration dovetails with our mission to enable every possible channel for providers and dealers to more efficiently conduct electronic transactions,” said David Trinder, CEO of F&I Admin.

“With our connectivity to MaximTrak, auto dealers can now conduct an entire transaction, from quote to contracting, without leaving the MaximTrak menu. It makes the entire process extremely efficient and also enables my provider customers to present products on the MaximTrak system with no added effort.”

“Our solution presents many opportunities and efficiencies for a company like RoadVantage,” said David Trinder, CEO of F&I Administration Solutions. “RoadVantage is building innovative products, and our solution provides the ability to quickly develop and implement fresh approaches that will drive value.”

F&I Administration Solutions is a leading provider of software for the automotive F&I industry. Built specifically for automotive F&I product and service providers, the SCS Auto platform is a fully integrated, web-based solution that automates and streamlines the F&I product administration process.

In addition to being a complete solution that gives F&I product providers the necessary tools to run their back offices, SCS Auto is also connected to 15 menu systems for electronic rating and contracting.

“F&I Admin delivers an efficient administration of F&I products and at the same time allows us to be electronically connected to our dealers, said Garret Lacour, CEO of RoadVantage. “In an evolving F&I industry, and with a growing business such as ours, these requirements help us maintain our competitive edge.

Headquartered in Austin, Texas, RoadVantage offers dealers choices among the most popular and well-presented products and programs available including: Key Replacement, Tire & Wheel, GAP, Windshield, Interior/Exterior and a Multi-Shield offering. All programs are backed by an “A” rated insurance company and administered with high level customer service.

“Signing onto F&I Admin’s SCS Auto solution will allow us to drive growth without adding resources,” said Jeffrey S. Rizzo, President of Auto Knight Motor Club, “SCS Auto is a comprehensive solution that will add significant efficiency to our internal processes. In addition, their broad array of options for eRating and eContracting for dealers will mean that we will be able to receive the vast majority of our contracts electronically.”

“We are very pleased to have signed Auto Knight Motor Club on to our administration solution,” said David Trinder, CEO of F&I Admin. “Since the successful release our GAP module two years ago we have worked hard to develop SCS Auto into a comprehensive solution for all F&I products and Auto Knight joining us shows that we are doing it right.”

SCS Auto is a fully integrated, web-based solution that is built for automotive aftermarket product and service providers to automate and streamline the F&I product administration process. In addition to supporting vehicle service contracts and GAP, SCS Auto also directly meets the needs of all other F&I products including Prepaid Maintenance, Theft, Windshield, Key Replacement, Tire and Wheel and much more.

In addition, SCS Auto is connected to 15 menu and other dealer systems and dealers therefore have many options for electronically rating, contracting and remitting.

The application will be branded as the provider’s application. Once downloaded to the mobile device, customers will enter the VIN and other identifying information to register their vehicle with the application. Upon registration, all contracts bought from that provider will be displayed along with relevant coverage details.

This first version will also display a copy of the contract itself, details about covered components, claim history and provider and dealer contact information. More functionality will be built around this core data in upcoming versions.

Attendees of this month’s Vehicle Service Contract Administrators Conference will be able to see the application in action.

“We have always said that as an F&I administration solutions provider, it is crucial that we deliver the latest technologies and capabilities,” said David Trinder, CEO of F&I Admin. “Communication through mobile devices is becoming an integral requirement for most businesses and this part of the auto industry is no exception. Most importantly though, this is just the beginning of an ongoing development process through which we will deliver real-time data via many different mobile devices to all constituents within our customer base.”

This solution is consistent with F&I Admin’s stated strategy of leading the way with the use of the latest technologies and always keeping up with the needs and demands of the industry.

“We have always been committed to using the latest technologies to deliver the best solutions,” said Kumar Kathinokkula, COO of F&I Admin. “We are also linked electronically to nine menu systems and an industry-leading credit card payment system. As with these other capabilities, this mobile application is a continuation of our execution of this commitment.”

F&I Admin’s SCS Auto Platform is specifically designed to support vehicle service contracts, GAP, prepaid maintenance, limited warranty, appearance protection products and more.

Trinder added, “This is what we are about: the tools you need, the connections you need and a system that helps you grow your business and build efficiencies in every way possible.”

Under the strategic partnership, F&I Admin will integrate inspections from Warranty Inspection Services into its SCS Auto VSC platform. The integration will include the ability to submit inspection requests, receive alerts that inspections have been completed and links to completed reports all directly from within the SCS Auto system. This will result in significant time saving during the claims process for F&I Admin’s SCS Auto users.

“We have been working closely with WIS and its sister company C&K Auto Parts for some time now,” said David Trinder, CEO of F&I Admin. “When we learned about the development of VeriScan, we recognized the value it would bring to our customers and knew that it was important to integrate it into our SCS Auto VSC platform.”

“We are excited to be able to take our industry-advancing tool of VeriScan, and partner with a respected company such as F&I Admin to be able to more effectively give administrators integrated access to the latest and greatest tools,” said Chris Rand, co-president of Warranty Inspection Services and C&K Auto Parts.

VeriScan is a proprietary tool designed to increase the accuracy, timeliness and thoroughness of inspection reports. VeriScan facilitates encrypted WiFi/cellular transmission of vehicle data (through an OBDii interface), photos and the inspector’s initial written report to WIS’s secure servers. This system will allow the customer to receive more data and more accurate data faster than previously possible.

VeriScan gives customers the ability to see the computer data from the vehicle and to view the written report and photos while taking the verbal report. Any additional photos or report editing required can be completed while taking the verbal report, allowing for clarification of any technical issues, making the verbal report much more accurate.

Additional information about WIS Inspections with VeriScan can be found at www.wisinspections.com and additional info about SCS Auto can be found at www.fiadmin.com.

Oak Services, based in Elmhurst, Ill., operates as Oak Group and AMS (Administrative Marketing Services) and is a provider of dealer F&I products and services. Oak Group will be using F&I Admin’s SCS Auto platform to handle the administration of products such as GAP, etch and limited warranty.

“The future of this industry requires providers to be highly efficient in the administration of their F&I products and at the same time to be electronically connected to their dealers,” said John Peterson, president of Oak Group. “F&I Admin delivers on both of these requirements. For growing businesses like ours, it makes logical and economical sense to streamline the admin process with their comprehensive solution.”

“It is a pleasure to be able to meet the needs of companies like Oak Group,” said David Trinder, CEO of F&I Administration Solutions. “The fact that they are our fifth new customer in five months is a clear indication that the industry is getting healthier, and that F&I Admin is now recognized as the leading solution provider for the administration of F&I products.”

SCS Auto is a fully integrated, web-based solution that is built for automotive aftermarket product and service providers to automate and streamline the F&I product administration process. SCS Auto GAP is the only commercially available system specifically designed to support GAP and similar products.

The SCS Auto suite is also designed to support the administration of vehicle service contracts, prepaid maintenance, appearance protection and more. In addition to enabling the complete administration of these products, SCS Auto is also broadly connected to other service providers in the industry, including nine menu systems, parts databases, accounting systems and a state-of-the-art credit card solution for the efficient payment of claims.

“This all-inclusive solution allows a provider to grow without requiring a corresponding increase in administration staff,” added Steve Pearl, president of Oak Group. “In addition, F&I Admin has linked up with numerous other systems within the dealer network and this will allow us to expand the options we can offer dealers in how they work and communicate with us.”

Norman & Co. is a Florida-based provider of GAP and other products, all of which are sold under the Classic brand. The SCS Auto platform will be used for the administration of all of Classic’s products, including GAP.

“F&I Admin’s SCS Auto GAP solution presents many opportunities and efficiencies for us,” said Larry Graves, COO of Norman & Co. “We are particularly pleased that SCS Auto connects us to eight menu systems. In addition, we have the ability to electronically store all documents within contracts and claims. These, together with many other features, will help us grow efficiently while managing our administration costs.”

“We are very pleased to sign Classic onto our SCS Auto GAP solution,” said David Trinder, CEO of F&I Administration Solutions. “The GAP module has been used by our customers for over a year now and in that time it has shown irrefutably to create efficiencies and save administration costs.”

The SCS Auto GAP platform is the only commercially available system that is specifically designed to support GAP. Built for automotive aftermarket product and service providers, it is a fully integrated, web-based solution that automates and streamlines the F&I product administration process.

In addition to GAP, the SCS Auto suite is also designed to support the administration of vehicle service contracts, prepaid maintenance, appearance protection and more. SCS Auto is also broadly connected to other service providers in the industry including eight menu systems, parts databases, accounting systems and a state-of-the-art credit card solution for the efficient payment of claims.

“Classic recognized the value of being connected to all their constituents in the industry through F&I Admin’s SCS auto solution,” continued Trinder. “Our connection to eight menu systems is making us the ‘go to’ technology provider in the industry. As more partners connect, we can increase the efficiency of transactions and work with the industry to develop standards that will benefit everyone.”

“We needed a solid administrative system that was able to deliver a fully automated solution for both our supply chain and our customer contracting. At the same time we needed to ensure that it could handle our anticipated growth,” said Tony Raymondo, CEO of Xzilon, Inc. “Our latest product, X4, which we are launching at NADA this February, will come as a fully automated solution to our dealers including electronic contracts. SCS Auto was clearly the best system to deliver on all these needs.”

SCS Auto has been tailored to deliver a solution that directly meets the needs of appearance protection products. As a fully integrated, web-based administration suite, dealers, agents and Xzilon administrators are now able to process all transactions, claims and orders electronically. Agents will have immediate data on dealer performance, and dealers will be able to create and print electronic contracts. Ordering more products is easy and in some cases can be set to happen automatically.

As well as supporting the unique requirements of appearance protection products, the SCS Auto platform supports extended service contracts, GAP, prepaid maintenance, dent products and more via modules tailored to the administration of these products.

“The deep and flexible architecture of SCS Auto has allowed us to develop a system that supports the unique requirements of the appearance protection business,” said David Trinder, CEO of F&I Administration Solutions. “Apart from delivering to all their administration needs, our connectivity with multiple menus and other dealer systems will also ensure that their products are well represented in the dealer sales process.”

In addition to delivering to F&I administration requirements, SCS Auto is also broadly connected to other service providers in the auto industry including seven menu systems, parts databases, accounting systems and a unique credit card payment solution that delivers significant efficiencies in the payment of claims. 

For more information about F&I Admin’s solutions, visit www.fiadmin.com.
]]> http://pa-magazine.com/industry-news/pa-news/xzilon-to-use-fi-admins-scs-auto-to-deliver-fully-automated-solution-to-dealers-and-customers/feed/ 0 http://pa-magazine.com/industry-news/pa-news/fi-admin-solutions-signs-alpha-warranty-services/ http://pa-magazine.com/industry-news/pa-news/fi-admin-solutions-signs-alpha-warranty-services/#comments Wed, 20 Jan 2010 23:03:25 +0000 Staff Writer http://pa-magazine.com/?p=1180 CHICAGO — F&I Administration Solutions, a provider of software for the administration of automotive F&I products, has signed Alpha Warranty Services, a Utah-based provider of extended service contracts, as the newest customer to its SCS Auto administration solution.