Tag Archive | "EasyCare"

David Hunter joins ADG/EasyCare as an F&I Specialist

Automotive Development Group (ADG)/EasyCare announced that David Hunter has joined the company as an F&I specialist. His duties include in-dealership F&I training and consulting.

“David’s extensive industry experience and academic credentials are a powerful combination,” said Greg English, president of ADG. “We have nothing but the highest expectations for his success, and that of the dealers and F&I professionals with whom he works.”

Hunter earned a master’s degree in business administration from Appalachian State University in Boone, N.C., in September. He plans to apply the skills he acquired in his graduate studies and his experience in every phase of dealership operations to his new position.

“I grew up around the industry, at the dealership, cutting grass and sweeping the lot. I then moved into detail, parts and service, and then sales, and now I’m back on the finance side,” Hunter said. “I knew I wanted to stay in the automotive world. I want to be part of an industry that’s always changing.”

Hunter identified the emergence of new technology and plateauing sales as opportunities for auto dealers to update and strengthen their F&I processes, maximizing productivity and opportunities for fixed ops revenue.

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Alan Scott Joins ADG/EasyCare

NORCROSS, Ga. — Alan Scott has joined ADG/EasyCare as an F&I specialist, the company announced. An eight-year industry veteran, Scott will serve as a trainer and producer at client dealerships to help ADG/EasyCare dealers succeed.

“I love the car business and I wanted to get a different take on it, and ADG/EasyCare really has a great grasp on the F&I side of the business,” Scott said. “They are able to train talented people and I’m excited to both learn from them and bring the expertise to dealers in my area.”

Scott began his automotive career in 2009 as a salesperson at Medlin Motors in Rocky Mount, N.C. He brings expertise in automotive retail and compliance to his new role, which he will share with the dealers he supports.

“Alan brings great energy to ADG/EasyCare and we are very happy to have him on board.  We expect great things from Alan!” said Greg English, President of ADG/EasyCare.


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DeLong Named VP of Covideo

NORCROSS, Ga. — April 6, 2017 — Covideo (a division of EasyCare) has appointed Mike DeLong to the position of Vice President, heading the company’s Dealer Services division. DeLong is a 30-year industry veteran who has been with Covideo since 2007.

“Mike has been critical to our success and growth over the last ten years,” said Jason Price, president of Covideo. “His experience in the automotive industry made him the best person to build the foundation for our automotive business development process. Mike’s new role will allow him to focus on corporate initiatives that will drive strong solutions for our dealers and long-term growth for our company.”

DeLong joined the company upon the sale of Nissan of Hickory (N.C.), where he served as operating partner. It was there that DeLong was first introduced to the Covideo platform, which is designed to help dealers easily create and distribute personalized videos for sales prospects. Prior to buying into Nissan of Hickory, DeLong spent 15 years as general manager of Brighton (Mich.) Ford.

“Covideo is the only form of video e mail that allows all areas of the dealership to engage with their customers on an extremely personal level. This is more important in today’s environment than ever before,” DeLong said. “My new role as vice president will enable me to focus on identifying additional dealership groups and other companies engaged in the automotive business who realize the power of personal video and who want to realize the same success our current customers have had in driving profits thru video engagement.”

For more information about the company, visit Covideo.com/Automotive.

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EasyCare Launches SelectCare for Retail and Lease Customers

NORCROSS, Ga. — EasyCare announced the launch of SelectCare, a new benefit designed to help retail and lease customers avoid the unexpected cost of replacing parts that may not be covered by their factory warranty, vehicle service contract, or prepaid maintenance plan.

In addition to coverage for parts such as brake pads, the battery, and belts and hoses, SelectCare includes key replacement, rental car reimbursement and trip interruption as available options, all with no deductible.

“Our goal was to build a benefit that would improve the ownership experience for both retail and lease customers, and Select Care does just that.” said Pete Lee, EasyCare’s Vice President of Business Development. “Even customers who don’t plan to own their vehicle beyond the term of their factory warranty see the value in covering every day wear parts.”

“It’s not just a matter of trying to offer another benefit. We wanted to make sure this program is of the highest value to the dealership’s customers and help keep them on the road to their destinations.” Lee said.

For more information, visit EasyCare.com/selectcarepr

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Doug Frey Joins EasyCare to Lead New Agency Development and Acquisitions

NORCROSS, Ga. — APCO Holdings LLC, home of the EasyCare and GWC Warranty brands, announced the addition of Doug Frey to its executive team. Frey will serve as executive vice president of new agency relationships and acquisitions and will lead the company’s new agency development and acquisition campaigns.

“We believe the agency market has seasoned and that there are great operators out there looking for more from their administrative partners. There are also agencies looking for a company with the resources to work with them on continuing to grow their business while planning a successful exit strategy for the future,” said EasyCare’s chairman and CEO, Larry Dorfman. “We can uniquely provide either or both solutions. Doug has the highest integrity and is one of the most respected people in the industry. His background is perfect to lead this effort.”

Frey most recently served as COO of Allstate Dealer Services and brings more than 30 years of F&I industry experience to his role at APCO, including more than 15 years in senior executive roles.

“I have known Larry Dorfman, chairman, and John Lee, president of APCO Holdings, for 25 years. I admire what they have built with first-class service to agents and dealers,” Frey said. “The whole company has a unique culture that is focused on helping dealers and agents succeed. This company still operates with an agency mentality and that resonates with their agency partners. It is great to be with a company that has committed significant capital to growth and with a clear and well defined vision of the future.”

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EasyCare Appoints Carl Grane as Director of Training

NORCROSS, Ga. – EasyCare is excited to welcome Carl Grane as their new Director of Training. Grane brings with him over 28 years of experience in consulting, training and management in both the automotive and financial industries. In his new role, Carl will spearhead the development and execution of new advanced finance, sales and service training programs – in addition to refining the company’s overall training strategy – for EasyCare’s internal employees, agents and dealers.

Grane and his team are working on developing a blended learning approach, taking EasyCare’s world-class training materials, comprehensively updating them and funneling them through a variety of learning channels, including group seminars, webinars, virtual video, and in dealership live training.

“There is tremendous opportunity here – EasyCare has a wealth of training platforms and a driven team that has execution down to a science,” said Grane. “Our goal is to couple proven traditional methods with today’s leading technology programs, based on individual client and dealer needs, so they can drive their business to its full potential. I am thrilled about the positive impact we’ll have and that I get to be a part of it.”

Grane comes to EasyCare from American Financial & Automotive Services, where he served as Dealership Development Manager for three years. Prior positions include Director of Associate Development for World Class Automotive Group, and District Sales Manager and Manager of Training/Development for Gulf States Financial Services Group, among others.

“With such a strong background and work ethic, we’re thrilled to have Carl on the team,” said Penn, Vice President, Business Performance for EasyCare. “His expertise will further enhance our ability to help drive execution and performance at every dealership level.”

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