Tag Archive | "dealer.com"

ADT Names 2016 Dealers’ Choice Award Winners

TORRANCE, Calif. — The publishers of Auto Dealer Today announced the winners of the 12th annual Dealers’ Choice Awards. The awards are based on a comprehensive survey that allowed dealers and dealership personnel to recognize their favorite vendors, suppliers and finance companies in 34 categories.

Voters must write in the name of each provider and score them in a number of areas related to performance, customer service, and the likelihood the voter would recommend each company to another dealer.

“This year’s winners include Dealers’ Choice Awards regulars as well as a number of new companies that have emerged as major players in a variety of categories,” said David Gesualdo, publisher of Auto Dealer Today and F&I and Showroom magazines. “But they all have one thing in common: They have earned the loyalty and praise of dealers, and they deserve our congratulations.”

The 2016 Dealer’s Choice Awards winners are:

New-Vehicle Lead

Used-Vehicle Lead

  • Diamond: Autotrader
  • Platinum: Cars.com
  • Gold: CarsDirect

Special Finance Lead

  • Diamond: CarsDirect
  • Platinum: DealerLink
  • Gold: Auto Credit Express

Digital Marketing

  • Diamond: Digital Air Strike
  • Platinum: ELEAD1ONE
  • Gold: eBizAutos

Website Provider

  • Diamond: eBizAutos
  • Platinum: VinSolutions
  • Gold: Dealer.com

Chat Provider

  • Diamond: ActivEngage
  • Platinum: Client~ConneXion
  • Gold: Contact At Once!

Mobile Media

  • Diamond: Dealer.com
  • Platinum: eBizAutos
  • Gold: Dealer Synergy

Social Media Management

  • Diamond: Ally
  • Platinum: Naked Lime
  • Gold: DealerClickz

Reputation Management

  • Diamond: Dominion Dealer Solutions
  • Platinum: CDK Global
  • Gold (tie): DealerRefresh
  • Gold (tie): DMEautomotive

Direct Mail

  • Diamond: ProMax Unlimited
  • Platinum: Action Integrated
  • Gold: Strategic Marketing

Virtual BDC

  • Diamond: ELEAD1ONE
  • Platinum: DealerStrong

Online Inventory Listing Management

  • Diamond: Dominion Dealer Solutions
  • Platinum: eBizAutos
  • Gold: Auction123

Inventory Management

  • Diamond: Dealertrack
  • Platinum: vAuto
  • Gold: FirstLook Systems

Hiring and Recruitment

  • Diamond: GSFSGroup
  • Platinum: Hireology

Sales Training

  • Diamond: Ziegler SuperSystems
  • Platinum: Ally
  • Gold: Joe Verde Group

Internet Training

  • Diamond: Dealer.com
  • Platinum: Dealer Synergy
  • Gold: Ally

Compliance Training

  • Diamond: American Financial & Automotive Services (AFAS)
  • Platinum: United Development Systems Inc. (UDS)
  • Gold: Mosaic Compliance Services

F&I Training

  • Diamond: United Development Systems Inc. (UDS)
  • Platinum: American Financial & Automotive Services (AFAS)
  • Gold: Reahard & Associates

Special Finance Training

  • Diamond: DealerStrong
  • Platinum: NCM Associates
  • Gold: Ally

Fixed Ops Training

  • Diamond: DealerPro Service Solutions
  • Platinum: CDK Global
  • Gold: The Cardone Group

F&I Products

  • Diamond: IAS
  • Platinum: RoadVantage
  • Gold: National Auto Care

Service Contract

  • Diamond: CNA National
  • Platinum: Protective Asset Protection
  • Gold: AUL Corp.

Service Contract Reinsurance

  • Diamond: Portfolio
  • Platinum: GSFSGroup
  • Gold: CNA National

F&I Desking Software

  • Diamond: ProMax Unlimited
  • Platinum: Reynolds and Reynolds
  • Gold: Dealertrack

F&I Technology

  • Diamond: F&I Express
  • Platinum: MaximTrak
  • Gold: StoneEagle


  • Diamond: ProMax Unlimited
  • Platinum: ELEAD1ONE
  • Gold: Reynolds and Reynolds


  • Diamond: Dealertrack
  • Platinum: Reynolds and Reynolds
  • Gold: Auto/Mate

Data Mining

  • Diamond: ELEAD1ONE
  • Platinum: Dominion Dealer Solutions
  • Gold: AutoAlert

Online Auction for Purchasing Inventory

  • Diamond: Manheim
  • Platinum: SmartAuction
  • Gold: ADESA

Traditional Auction

  • Diamond: Manheim
  • Platinum: ADESA

Prime Captive Finance Company

  • Diamond: GM Financial
  • Platinum: Honda Financial Services
  • Gold: Toyota Financial Services

Prime Non-Captive Finance Company

  • Diamond: Ally
  • Platinum: Chase
  • Gold: Wells Fargo

Subprime Finance Company

  • Diamond: Wells Fargo
  • Platinum: Regional Acceptance
  • Gold: Capital One

Biweekly Payments

  • Diamond: U.S. Equity Advantage
  • Platinum: SMART Payment Plan
  • Gold: Economic Advantages Corp. (EAC)

More detail about this year’s awards will appear in a Special Awards Section in the July issue of Auto Dealer Today. The winners will be honored in a special ceremony in August at Industry Summit in Las Vegas.

For sponsorship opportunities, contact David Gesualdo via email hidden; JavaScript is required or at (727) 947-4027.

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Dealer.com Joins Bing Ads Elite Partner Program and Yahoo Gemini

BURLINGTON, Vt.  — Dealer.com has joined the New Bing Ads Elite SMB Partner program and expanded its relationship with the Yahoo Preferred Partner Program, the company announced this week.

In order to be in the Bing Elite SMB Partner program, partners need to have proven and trusted expertise in driving growth to small- and medium-sized businesses through a deep understanding of the search advertising landscape as well as the Bing Ads platform.

“Being part of the Bing Ads Elite SMB Partner Program will allow us to help our customers maximize their return-on investment and optimize their digital marketing campaigns using the Bing platform,” said Chris Smith, vice president, Advertising Sales for Dealer.com. “At Dealer.com we have extensive experience in delivering top-performing digital campaigns for automotive dealers, and this partnership will help us bring additional car buyers into the media strategy at a local level and improve sales for our clients.”

As for Yahoo, the website developer had been a Yahoo Preferred Partner Program. With this week’s announcement, Dealer.com is now integrated into Yahoo Gemini — Yahoo’s proprietary marketplace for search and native advertising across devices.

“The Yahoo Preferred Partner Program demonstrates our commitment to providing innovative digital marketing solutions to our advertisers, agencies, and technology partners,” said Alex Mrazek, senior director, Partner Development at Yahoo. “These partners have committed to a higher standard of Gemini product integration and client services to drive advertiser performance, scale, and ROI.”

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Dealer.com Becomes Primary Web Platform for Cox Automotive Clients

ATLANTA — Cox Automotive announced that the Dealer.com website solution will serve as the primary solution for Cox Automotive customers. Current users of VinSolutions’ website product will migrate to the Dealer.com platform beginning in early 2016.

During the migration, which should be completed within 24 months, all VinSolutions website clients will be fully supported under the terms of their existing contracts. Dealer.com joined the Cox Automotive family as part of the Dealertrack acquisition, which was completed on Oct. 1.

“Cox Automotive is dedicated to providing its clients with the best possible technology and experience, and the selection of the Dealer.com solution for websites is a significant step toward helping us integrate the company’s technologies and teams for the benefit of the dealers,” said Mark O’Neil, CEO of Cox Automotive Software.

“As part of the Cox Automotive family, I am confident we are well positioned to deliver the strongest, most comprehensive set of software solutions that will help our automotive retailing clients adapt to and thrive in today’s technology-driven world,” O’Neil added. “The advantage of our newly expanded organization is that we can truly leverage the best of the best in everything we do for our clients. The Dealer.com website solution is certified by 19 OEMs, and has a history of success and stability.”

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Acquisitions Drive 46% Revenue Increase for Dealertrack

LAKE SUCCESS, N.Y. — Dealertrack reported strong financial results in the opening quarter of 2014, a period in which the tech company completed its purchase of Dealer.com.

The purchase of the digital marketing solutions provider was completed on March 1. Dealertrack officials told investors that the firm is now posed to accelerate its growth in the digital retailing space, with the company’s chief executive Mark O’Neil noting that dealers “are increasingly engaging with us in dialogue regarding the purchase of our full suite of solutions instead of individual point products,” according to a transcript of the call on seekingalpha.com.

Although the quarter only included one month of Dealer.com revenue, Dealertrack reported an increase in average monthly subscription revenue — up 30% from the year-ago period to $956 per month — per dealer.

“For comparison purposes, in March of this year, the first full month that included Dealer.com’s results, we averaged $1,191 per subscribing dealer for that month alone,” O’Neil said. “We added 5,160 subscribing dealers in the quarter, including dealers acquired through Dealer.com who are not already in Dealertrack’s subscription dealer count to reach a total of over 23,000 subscribing dealers as of the end of the first quarter.”

The acquisition also brought added CRM capabilities, which Dealertrack plans to combine with its other CRM offerings to create a single solution. “We are very excited about the longer-term opportunity to enhance our CRM solution by providing dealers with predictive data analytics from our online and in-store solutions to enhance the vehicle sales and customer interaction process,” O’Neil said.

“In March, we had over 60 million visitors to the combined websites we manage, putting us in a unique and strong position to leverage this data to materially improve the auto shopping and purchase process,” he added. “With Dealer.com’s websites, we’re also seeing increased interest in our digital retailing solutions, due in part to these solutions providing an optimized link between our online and in-store solutions.”

In the opening quarter of 2014, Dealertrack recorded revenue of $158.8 million, a 46% increase from a year ago. Acquisitions dating back to the first quarter 2013, includes the Dealer.com purchase, contributed approximately $35 million to the total.

Eric D. Jacobs, Dealertrack’s CFO and executive vice president, noted that GAAP net loss was $12 million or a net loss per diluted share of a negative $0.25, due in part to the Dealer.com acquisition.

“… we are combining our existing CRM solution with Dealer.com’s CRM solution. This, along with the overlap of ClickMotive and Dealer.com’s website solutions, resulted in the impairment of certain assets in the first quarter, an amount of $7.5 million, net of taxes, or a loss of $0.16 per share,” Jacobs said.

For all of 2014, Dealertrack officials said they expect revenue to be between $814 million and $826 million. “… with an excellent start to 2014 and the completion of the acquisition of Dealer.com, we are excited about our achievements in the quarter and believe we are well positioned to deliver strong results through 2014,” Jacobs concluded.

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Dealertrack to Acquire Dealer.com

Lake Success, N.Y. and Burlington, Vt. — Dealertrack Technologies and Dealer.com announced a definitive agreement for Dealertrack to acquire Dealer.com, a provider of marketing and operations software and services for the automotive industry.

Under the terms of the agreement, Dealertrack will acquire all the equity of Dealer.com for approximately 8.7 million shares of Dealertrack’s common stock, and $620 million in cash, subject to customary post-closing adjustments. Dealertrack expects to finance the cash portion of the purchase price through cash on hand and with fully committed debt financing. The deal is expected to close in the first quarter of 2014, subject to regulatory approval, and the transaction is expected to be accretive to Dealertrack’s standalone multi-year organic growth profile to Dealertrack’s diluted adjusted net income per share.

Established in 1998, Dealer.com is a pioneer in bringing automotive dealerships online. The company has grown to 830 employees across its Burlington, Vt. headquarters and Manhattan Beach, Calif. office, and serves approximately 7,000 U.S. dealers with its integrated suite of products. Dealer.com expects to generate annual revenue in excess of $230 million for 2013, representing year-over-year growth in excess of 25% relative to 2012.

Dealertrack places a high value on the culture of creativity and innovation that has been the hallmark of Dealer.com, and plans to establish Dealer.com’s headquarters as a center of excellence for digital marketing solutions, along with Dealertrack’s Dallas, Texas, office. Dealertrack will retain the Dealer.com name in the marketplace to represent Dealertrack’s digital marketing products and services.

“By joining forces with Dealer.com, we will be able to provide dealers, OEMs and other industry partners with a deep and broad array of integrated solutions,” said Mark O’Neil, chairman and CEO, Dealertrack. “Dealer.com and its team, whom we’ve long admired and respected, complement our solutions, catapulting our vision of delivering the market leading suite of integrated technologies capable of transforming automotive retailing even further.”

Dealer.com CEO Rick Gibbs added, “This is a very exciting opportunity for Dealer.com. By combining our strengths with Dealertrack, we will be able to enhance our marketplace offering with an integrated, end-to-end solution that will help bring the automotive retailing industry to a new level of efficiency and performance.

“Dealer.com is proud of the unique culture we, as a company, have nurtured over the years, making this a truly outstanding place to work. We will look to carry this same culture — along with our energy and spirit of innovation — forward as we unite with Dealertrack.”

Upon closing, Gibbs will become executive vice president and group president of Dealertrack’s digital marketing solution team.

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Dealer.com Acquires Social Media Development Assets

BURLINGTON, Vt. – Dealer.com, a provider of online marketing solutions for the automotive industry, acquired selected assets of Hurley and Frank Industries Inc., a firm that develops, executes and measures social media promotional campaigns. The acquisition closed August 17; terms were not disclosed.

“This strategic acquisition supports our commitment to helping our clients leverage social media to run their dealerships more profitably, while enhancing customer engagement at the same time,” said Rick Gibbs, President and Chief Technology Officer, Dealer.com. “The hearforward team’s experience developing highly successful and effective social media campaigns is demonstrated by their work with some of the world’s most respected brands, and we are excited to bring this expertise in-house to help deliver similar value to our automotive customers.”

As part of the transaction, Sean Hurley, Partner and CEO at hearforward, will join Dealer.com as Director, Social and Marketing Analytics.

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