Tag Archive | "Coaching"

UDS Wins Two Dealers’ Choice Awards


CLEARWATER, Fla – United Development Systems, Inc. (UDS) has been named the Diamond Award Winner for F&I Training and Gold Award Winner for Compliance Training in the 2016 Dealers’ Choice Awards by Auto Dealer Today.

For the twelfth consecutive year UDS has been ranked tops in the F&I Training category, while placing 1st in eleven out of twelve years surveyed. “UDS is proud to have won this award each and every year the survey has been conducted. We believe that solid F&I Training and Coaching is the foundation of our value proposition to Dealers and to have today’s Dealers validate our efforts is rewarding,” says Randy Crisorio, President and CEO of UDS. “As we launch growth initiatives throughout the Southeastern U.S., our training will continue to evolve with the changing car-buying experience giving our Dealer Partners a step up,” adds Crisorio.

This is the twelfth year Auto Dealer Today has held the Dealer’s Choice Awards, which recognizes the highest rated vendors, suppliers and finance companies in the automotive industry. The awards are based solely on the votes of those who use the products and services every day, namely dealers and dealership management. Respondents rated providers in four areas: 1) the quality of the product or service, 2) customer support and service, 3) the overall value, and 4) whether the dealer would recommend the provider.

UDS is a full service F&I Performance Company based in Clearwater, Florida – recognized over the past twelve years as the best F&I Training and Development Partner, and a top Compliance Trainer, in the industry. For nearly 35 years, UDS has been providing automotive retailers with F&I training and development solutions to complement its full line of quality F&I products. Also available is critical technology solutions in AutoMenu®, the only true F&I selling system, and AutoTracking®, an easy to use online reporting system.

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Eric ‘Frenchy’ Mélon Plans Coaching Session for Agent Summit


LAS VEGAS — Organizers of the upcoming Agent Summit announced that Eric “Frenchy” Mélon, president of sales at IAS, will serve as a featured speaker at the event, which is scheduled for May 9–11, 2016, at the Venetian Palazzo Las Vegas.

“The importance of training is not lost on agents, but the means to that end often can be,” said David Gesualdo, show chair and publisher of Agent Entrepreneur and F&I and Showroom. “Frenchy has the experience, the tools and the mindset agents need to take their dealer development skills to the next level and beyond.”

Mélon’s session, “Coaching for Success in Money and Mind,” will begin at 2:45 p.m. on Tuesday, May 10. A veteran trainer and executive, Mélon has built a reputation for challenging the status quo and not pulling punches. He said his session will go beyond the typical training seminar to educate agents on fresh techniques to improve performance, increase employee engagement and solve the everyday challenges that either drive or hinder personal growth.

By focusing on the right habits to develop and their impact on every aspect of the dealership, Mélon added, he will outline how the power of disciplined process drives sales by drastically improving customer experience and equip attendees with new tools that are simple, easy-to-implement and get results.

“Personnel turnover is at critical levels for our industry. It’s vital that we stop the bleeding and solve this profound problem,” Mélon said. “As the customer of today changes, so do the people working in dealerships. To finally drag our industry into the 21st century, we’re going to have to evolve, and it all starts with developing our people.”

Registration for Agent Summit is now open at the event’s website as well as by phone, fax and email. Attendees who register by April 4 will enjoy a $100 discount.

To inquire about sponsorship and exhibition opportunities, contact Eric Gesualdo via email hidden; JavaScript is required or call 727-612-8826.

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