Tag Archive | "American Guardian Warranty Services"

American Guardian Announces 2018 Growth Plan, Promotion of Key Executives


WARRENVILLE, Ill. — F&I product provider American Guardian Warranty Services Inc. (AGWS) announced the promotion of several key executives, including the appointment of Jon A. Anderson as president and COO. The moves are part of the company’s 2018 plan to grow its marketer base, revenue, and service team. The company also revealed plans to significantly rebrand its Compass Auto VSC program.

Touting a 30% revenue increase in the last five years, the F&I product provider plans to expand its agency base by 25%, enhance and expand its service team at its corporate office as well as at its East Coast sales office. The company also plans to expand its field team. And as part of its rebranding of its Compass Auto VSC program, the company said it plans to improve the product’s eligibility, coverage, and value.

“Since our company was founded 20 years ago, American Guardian has been proud to offer a full suite of F&I products that provide excellent coverage and value, while allowing for higher profitability for dealerships,” said Anderson. “Extended service contracts, appearance protection, warranty protection, and tire-and-wheel coverage are just some of the products that American Guardian offers. We also provide reinsurance services, capital advance, and e-rating for products to help dealers become more profitable and productive.”

Anderson started as the company’s first salesperson in 1998. Since 2011, he has overseen the national sales and marketing teams as senior vice president of sales and marketing and is responsible for the company’s record growth, expansion of the sales team, and updated processes.

According to company officials, AGWS has grown its staff by 36% since 2016. Last year, it hired 32 new employees.

The company also announced the appointment of Ric Simmons as executive vice president and CFO. He joined AGWS in 2004 as CFO with an extensive background in public accounting. Simmons was promoted to senior vice president and CFO in 2011.

Also promoted was Dan Lievrouw. He was named executive vice president, CIO, and president of American Guardian Systems Inc. Lievrouw has overseen the IT operations since joining American Guardian in 2008. His role was expanded in 2011 with his promotion to vice president of IT and operations.

Lievrouw’s promotion will allow him to continue developing opportunities and technology tools that have been instrumental in American Guardian’s growth. Company officials noted that the ongoing evolution in dealership technology has increased opportunities for American Guardian’s continued expansion of services.

The company also announced that Matt Weil was promoted to vice president, general counsel, and corporate secretary. He has served as legal counsel for American Guardian Group of Companies since 2006. In 2011, his title was elevated to vice president and general counsel.

The F&I product provider also named John Wendt senior vice president of claims and underwriting. Wendt has overseen American Guardian’s call center since its inception in 1998. In 2011, Wendt’s role was expanded to include underwriting when he was promoted to vice president of claims and underwriting. Since then, his role has evolved as the company’s services and support teams have increased in size over the last couple of years.

With more 35 years in the industry, Wendt has continually provided expertise and steady guidance to the increasingly demanding call center, the company said. With his promotion, he will continue to oversee the busy claims area while assisting the company in other areas.

Lastly, the company noted that one of its new hires in 2017 was Jim Fisher, who serves as assistant vice president of dealer programs. He is responsible for finding, analyzing, and recommending programs that American Guardian’s agents can market to their dealership customers in the automotive, RV, powersports, marine, and commercial trucking industries.

Fisher was a nine-time winner of the Chrysler Award of Excellence and won Ford Motor Co.’s coveted President’s Award. He has trained more than 7,000 automotive salespeople over the course of his more than 40-year industry career.

“We offer great products and services at American Guardian,” Anderson said. “I believe that American Guardian will lead the industry by offering unparalleled service, focusing on continuous improvement, and not only meeting but exceeding the expectations of our partners and customers.”

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AGWS Announces New Member of Sales Team


WARRENVILLE, Ill. – American Guardian Warranty Services, Inc. (AGWS) is proud to announce a new member of our sales team in the central Atlantic states.

Zachary Hughes becomes the newest part of American Guardian’s field team as AVP of Sales for the Central Atlantic States. His area includes Ohio, Tennessee, South Carolina, and Virginia. He will also be involved with AGWSU, American Guardian’s home office and training school and also training at individual dealerships.

Senior Vice-President Jon A. Anderson had this to say about Zachary: “We’ve had the opportunity to work with Zach in the past, and have found him to be a great resource to the dealer and a great partner for American Guardian. We are excited about the opportunity of Zach and AGWS working together.”

Zachary comes to American Guardian with extensive experience in the retail automotive business, and most recently with Capital Automotive. Zach possesses a great sense of what challenges affect a business owner, and a great ability to help the dealership grow profitability.

For further information about American Guardian contact Senior Vice-President, Jon A Anderson at 1-800-579-2233 x 4123.

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Kathinokkula to Host Online F&I Panel at PALS 2016


LAS VEGAS — Software expert Kumar Kathinokkula will serve as moderator for a panel dedicated to online F&I at the upcoming P&A Leadership Summit, organizers announced Thursday. The event will be held Aug. 30–31, 2016, at Paris Las Vegas.

“Making F&I products available online for end consumers is a subject of great interest to dealers, agents and providers as car buying evolves ever closer to full online purchasing,” said Kathinokkula, who serves as COO of F&I Administration Solutions. “Doing so requires educating the consumers on the value propositions of these products, simplifying the choices, and ensuring the dealer stays in control of the transaction. I feel confident that, with the group we have convened for this panel, we can deliver an intelligent and thought-provoking discussion on this topic.”

The session, “Presenting F&I Products Online,” will also include Daniel Lievrouw, vice president of operations and IT at American Guardian Warranty Services Inc., and Brett Pomerantz, director of ecommerce for Cox Automotive and a founding member of the MakeMyDeal team.

“Any change to the F&I process, even in the name of progress, is bound to spur debate,” said David Gesualdo, show chair and publisher of P&A magazine. “My hat is off to Kumar, Dan and Brett for tackling the subject head-on, and I look forward to a memorable session.”

To register for the 2016 P&A Leadership Summit, click here. Attendees who register by midnight tonight, will save $100.

To inquire about sponsorship and exhibition opportunities, contact David Gesualdo via email hidden; JavaScript is required or at 727-947-4027.

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Harkins Returns as PALS Emcee


LAS VEGAS — Organizers of the annual P&A Leadership Summit have announced that Robert Harkins, vice president of training for American Guardian Warranty Services Inc. (AGWS), will return as master of ceremonies for the fourth consecutive year. The event will be held Aug. 30–31 at Paris Las Vegas.

“Once again, the thankless task of herding speakers and attendees falls to one of the few men who can handle it,” said David Gesualdo, show chair and publisher of P&A magazine. “Bob Harkins brings unparalleled professionalism and good humor to every occasion. We are lucky to have him back.”

Harkins joins the speaker roster as members of the PALS advisory board build the agenda. The event is designed to meet the needs of leading executives in the F&I product providers and administration segment.

“The P&A Leadership Summit delivers an incredible value to those who are fortunate enough to attend,” Harkins said. “I am honored to be a part of it, and I look forward to welcoming you to Las Vegas!”

Registration for PALS 2016 is open now. Attendees who register by July 29 will save $100. To inquire about sponsorship and exhibition opportunities, contact David Gesualdo via email hidden; JavaScript is required or at 727-947-4027.

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Harkins to Ringmaster Agent Summit 2016


LAS VEGAS — Organizers of Agent Summit have announced that American Guardian Warranty Services Inc. (AGWS)’s Robert Harkins will serve as master of ceremonies for the event, which will be held May 9–11 at the Venetian Palazzo Las Vegas.

David Gesualdo, show chair and publisher of Agent Entrepreneur and F&I and Showroommagazines, said Harkins was a “known quantity” based on past performances at Agent Summit and other events.

“With boundless enthusiasm, industry knowledge and genuine class, Bob is a ringmaster extraordinaire,” Gesualdo said. “He makes a very difficult task look easy.”

Harkins serves as vice president of training for AGWS, the company he joined last year after more than 25 years in the consumer finance industry. A highly sought-after speaker, Harkins has become a fixture at automotive industry conferences, including Compliance Summit, a series of regional events dedicated to sustainable front-end operations.

“Six years in and going strong, Agent Summit has established itself as an event to be reckoned with,” Harkins said. “I’m excited to serve as emcee and I look forward to seeing everyone in Vegas!”

Registration for Agent Summit 2016 is open at the event’s website as well as by phone, fax and email. Those who register by April 4 will enjoy a $100 discount.

To inquire about sponsorship and exhibition opportunities, contact Eric Gesualdo via email hidden; JavaScript is required or call 727-612-8826.

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Harkins Tapped as Texas Compliance Summit Emcee


AUSTIN — Robert Harkins, vice president of training for American Guardian Warranty Services Inc. (AGWS), has agreed to serve as master of ceremonies for the upcoming Texas Compliance Summit, organizers said Thursday. The event is scheduled for Nov. 16–17, 2015, at the Hilton Austin Airport in Austin, Texas.

“Bob brings energy, grace and professionalism to the stage, and he has risen to the challenge at every event for which he has served as ringmaster,” said David Gesualdo, show chair “We are counting on him to help make Texas Compliance Summit a resounding success.”

Harkins, a widely respected compliance and training expert, has served as master of ceremonies for a number of industry events, including the upcoming P&A Leadership Summit and the most recent Compliance Summit, which was held in April in Chicago.

“I look forward to helping bring Compliance Summit to Texas,” Harkins said. “Considering all the new challenges on the horizon, including the possibility of guidance from the CFPB on the way F&I products are priced and sold, the timing couldn’t be better.”

Registration for Texas Compliance Summit is open at the event’s website. Attendees who register on or before October 26 will enjoy a $100 discount. For sponsorship and exhibition opportunities, contact Eric Gesualdo via email hidden; JavaScript is required or call 727-612-8826.

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