About Us

 

SouthwestRe is a privately owned, service-driven corporation based in Albuquerque, New Mexico, with offices in Dallas, Texas. Since our company’s founding in 1985, our goal has been to deliver more profit to dealers, more service to agents, and more solutions for contract holders. We do this by forming and managing reinsurance companies, and through our services as a Third Party Administrator with a nationwide reach. The services we provide include: Product Development, Compliance, Underwriting, Policy Administration, Claims Adjudication, Licensing, Insurance and more.

We are committed to supporting all of our agent partners with the knowledge, resources, technology and F&I products they need to succeed, including:

  • More personalized attention. When you sign up with SouthwestRe, you get access to industry experts eager to help. When you need a question answered right away, our Client Services department will be your single source of contact--just one phone call does it all.
  • More competitive advantages. With our highly competitive administration and insurance costs, we’re likely to be one of the most cost-effective companies you’ll ever do business with. We give you more leeway to determine your commissions than many of our competitors, and with a suite of 30 F&I products to choose from, it’s likely we offer exactly what your dealerships need. All of our F&I products are fully insured by Dealers Assurance Company (DAC), rated A- (Excellent) by the A.M. Best Company.
  • More resources for you and your dealers. We offer access to OLÉ, our incredibly powerful Web-based suite of online assistant tools, including e-rating, e-printing, e-submitting, e-reporting and real-time live support. Our systems are integrated with Dealertrack, OptionSoft, VisionMenu, MenuVantage, Provider Exchange Network (PEN) and F&I Express. Our in-house Claims Department adjudicates more than $60 million in claims annually, and handles on average 2245 calls per day. Plus, our Marketing Department will help your dealerships engage their customers with creative and compelling brochures, desktoppers, mirror hangers, posters and much more.

Products

 

SouthwestRe offers a comprehensive suite of over 30 F&I products. Each is designed to provide maximum results and unparalleled financial rewards for you and your dealers. They include automotive, aftermarket and insurance products, and coverage for powersport vehicles, RVs and Class 3-8 commercial trucks.

Our First Automotive brand provides outstanding coverage for VSCs, limited warranties and extended VSCs for certified vehicles, aftermarket products, and GAP. We currently offer over 20 different First Automotive products with more on the way. Click here to learn more about First Automotive.

Our PowerRev brand offers affordable powersport coverage for sports bikes, cruisers, scooters, ATVs, utility vehicles, snowmobiles, personal watercraft and jetboats. Coverage to protect motorcycle tires and wheels is also available. Click here to learn more about PowerRev.

Our ProTrek brand protects motor homes, fifth wheels, travel trailers, slide-in campers or pop-up campers from the costs and inconvenience of unexpected repairs. ProTrek will help improve the bottom line and boost customer satisfaction at the same time. Click here to learn more about ProTrek.

Our TruckGuard brand is one of the finest class 3-8 truck protection plans in the business. Recently updated, it offers more coverage options, more terms and deductibles to choose from, and more benefits than ever before. Click here to learn more about TruckGuard.

Reinsurance

 

We are reinsurance experts. For 30 years, reinsurance programs crafted by the experts at SouthwestRe have been instrumental in increasing profits for agents, dealers and other industry professionals. With a personalized reinsurance program from SouthwestRe, you’ll enjoy a bigger share of the profits than you will with competing programs. Our track record of creating strong and stable reinsurance programs for our clients is one of the best in our industry. To build wealth safely with the maximum profits possible, turn to the experts at SouthwestRe. Our philosophy is: It’s your money; you should keep it.

Leadership

Jim Smith | CHIEF EXECUTIVE OFFICER

Our company’s founder, Jim has more than 30 years of experience in the insurance industry. He began SouthwestRe in 1985, by establishing a nationwide reinsurance program offering limited capitalization Producer-Owned Reinsurance Companies (PORCs), as well as third party administration of reinsurance and direct insurance products. A nationally known reinsurance expert, Jim has an extensive background in insurance accounting, taxation and administration, and is a frequent speaker for insurance and automotive industry-related organizations throughout the country.

Eddie Eckert | PRESIDENT

Eddie has been an executive with SouthwestRe for the past 10 years. Overall, he possesses over 40 years of senior-level experience in the insurance industry, including accounting, operations and administration. He has also provided consulting services to third-party administrators on product development and marketing. Prior to SouthwestRe, Eddie served as Executive Vice President of Marketing for Mid/America Insurance Services, a subsidiary of Primerica, and held other senior marketing positions in wholly owned Primerica subsidiaries. A Dallas-area resident, Eddie and his wife Betsy have been married for over 30 years. They enjoy traveling and doting on their three grandchildren.

Bill Bigley | CHIEF FINANCIAL OFFICER

Bill joined SouthwestRe in 2013, bringing more than 30 years’ experience in financial management to the company. He started his career in public accounting, and has held executive level positions in insurance, coal mining and transportation industries. In the mid-1980s, Bill began managing producer owned reinsurance companies and has continually expanded his knowledge of the financial and contractual aspects of these companies. He has spent over 25 years in the insurance industry, specifically in automotive F&I services organizations. A native of Scotch Plains, New Jersey, Bill has a BS in accounting from Fairleigh Dickenson University. He and his wife Jeannie have been married for 26 years. In his spare time, he enjoys bicycling, skiing and traveling.

Gabe Galaviz | EXECUTIVE VICE PRESIDENT

Gabe has more than 20 years of experience with call center applications and systems and claims adjudication for autos, motorcycles, RVs, boats, and personal watercraft. He has served 12 years as Senior Claims Manager and seven years as Vice President of Claims for major service contract administrators. His significant accomplishments include guiding development of in-house claims administration software, implementing training curricula and procedure manuals for a start-up operation, as well as implementing call monitoring and computer and phone systems. Gabe has been an automotive technician for 25 years, is ASE certified, and has completed General Motors Automotive Diagnostics Training. He is also an active member of the Call Center Networking Group of America.

David May | GENERAL COUNSEL

boasts over 30 years of legal experience in the Service Contract, Financial Services and Insurance industries. His legal career started with ITT Consumer Finance, where he started as staff counsel in 1984, and eventually became assistant General Counsel with Citigroup until 1991. From 1991 until 2001, he was General Counsel of Voyager Insurance Group, a carrier specializing in credit and auto insurance. After that, he assumed further duties at Voyager and was named Chief Marketing Officer of its Consumer Finance Division. From 2001 through 2005, he was the General Counsel for Precis, Inc., a publicly traded health savings company and health insurance agency. He then joined Warrantech Corporation as their General Counsel and stayed there until joining SouthwestRe in 2010. David spends his off-work time taking long walks with his two collies and makes weekly attempts to play golf and improve his handicap.

Carmen Torres | VICE PRESIDENT OF SALES & MARKETING

Carmen has been with the company for 12 years. She has served in roles ranging from Reinsurance Company Administrator to her newest role as Vice President of Sales & Marketing. Her industry experience includes administrative management and oversight of captive reinsurance companies, reinsurance treaty administration, account management, and agency administration. Carmen studied Economics at the University of New Mexico, and holds an AA in Business Administration. Her professional designations include Fellow, Life Management Institute (FLMI), and Associate, Reinsurance Administration (ARA) from the Life Office Management Association. She is licensed for Life, Accident & Health Insurance in the state of New Mexico, and has the authority to do insurance business in 30+ other states. Beyond her role in the organization, Carmen is involved in the Young Leaders Society and Women in Philanthropy through the United Way.

Scott Craigmile | VICE PRESIDENT OF SALES & MARKETING

Scott has over 30 years of experience in the automotive and reinsurance industries, including six years as a dealer. Prior to SouthwestRe, Scott held a leadership role at The Ryan Group, where he worked his way up from Account Specialist to Senior Vice President of the company. Scott has also been a Managing Partner of Premier Motorcars in Albuquerque, New Mexico, and a Managing Partner and President of CRW Leadership and Management, LLC, a worldwide trainer of managers and leaders.

 

Contact Us

 

SouthwestRe has grown tremendously since the company was founded over 30 years ago. Much of that growth is due, in no small part, to our agent partners. If you have any questions about any of this information or wish to learn more, please contact us. Thank you!

Address:
2400 Louisiana Boulevard NE
Building 4, Suite 100
Albuquerque, New Mexico 87110

Toll Free: 877-881-2244
Fax: 505-883-7794
Email: info@southwestre.com

www.southwestre.com