Most every sale of a motor vehicle by a dealer (or, for that matter, any other consumer product) has warranty implications that must be considered and addressed by the either or both the product manufacturer or seller. Therefore, it is important for dealers, warranty administrators and others to have a basic understanding of warranties and … Read More »

The collapse of US Fidelis will take center stage at this year’s Vehicle Service Contract Administrators Conference, as attendees will hear the untold story about the company that symbolized the direct-to-consumer movement for F&I product sales. Occurring on day one of the conference – scheduled for Sept. 14-15 at the Paris Las Vegas hotel and … Read More »

The Red Flags Rule went into effect on January 1, 2008. Its “enforcement date” – meaning the date FTC enforcement against dealerships becomes possible – has been postponed several times and is currently slated for December 31, 2010. The slippage surrounding the enforcement date has led many in the industry to the false conclusion that … Read More »

For service contract administrators looking for an alternative to dealership service departments, national repair centers can be a cost-effective option. Jack Bachinsky, vice president of marketing at Aamco Transmissions, Inc., talks with P&A Online about the low national pricing structure and technical expertise these retail businesses can provide.

These are interesting times we live in. Who would have thought just a few short years ago that today two of the Big Three automakers would be largely owned by the U.S. government? Who could have guessed that GMAC would provide wholesale financing for Chrysler?

For product providers and administrators, the benefits of a menu go far beyond the additional products sold in the F&I department of auto dealerships. Menus provide an excellent medium for plug-in web services for product rates and bi-weekly payments. In addition, the menu can be an entry point …..