Archive | Product & Technology

eSignatures in the F&I Office

eSignatures in the F&I Office

Technology is constantly changing the way dealerships do business and one component that is no exception is electronic contracting (eContracting) with full electronic signatures (eSignatures). EContracting alone – generating the contract electronically – has been in the F&I office for some time, and has seen significant adoption. But that final piece – obtaining the electronic … Read More »

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Inspections – When to do them and why?

Inspections – When to do them and why?

In today’s industry, inspections are a standard part of the claims procedure. While the requirements necessitating an inspection may vary amongst companies, inspections provide warranty administrators justification for the amount and manner in which a claim is adjudicated – whether a repair is approved or denied. They may not be required often, but when they … Read More »

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Online Claims – Today and Tomorrow

Online Claims – Today and Tomorrow

Until recently, there has only been one way to file a claim – make a call, talk to an agent, wait for approval  – and it could be an tiresome process. Today, however, in the age of technology, companies are looking to increase customer satisfaction and save money by offering online options when filing claims. … Read More »

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A Roundup of Powersports Companies

A Roundup of Powersports Companies

When the economy took a hit in 2008, the automotive industry was effected, but powersports, a related industry, struggled even more. Seen as luxury items, most powersports products, like motorcycles and off-road vehicles, became far less of a priority for much of the country. Those times are now, fortunately, behind us. While there was certainly … Read More »

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A Powerful Partnership

A Powerful Partnership

This industry has many strong partnerships which bring together the best solutions, people and ideas. David Trinder, CEO, F&I Administration Solutions LLC (F&I Admin), and Steve Apicella, president, dentGuy Network, have brought their technologies together, and the results show how powerful those types of partnerships can be. “DASH”, the dentGuy software, allows consumers to submit … Read More »

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A Roundup of Lease Product Providers

A Roundup of Lease Product Providers

In talking to executives from within the industry, there is one trend that is growing – leasing. All agree that it is becoming a larger segment of automobile deals being done across the country. Many in the industry are predicting the trend will continue into 2014 (catch our January issue for a more in-depth look … Read More »

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