Archive | Product & Technology

Is Technology Eliminating The F&I Manager?

Is Technology Eliminating The F&I Manager?

As a research and process development company, we are constantly looking for new ideas, products, or anything that would be of value to our F&I professionals. There are always plenty of new products, software programs or someone touting the “next big thing” in the F&I world for us to evaluate and share those results with … Read More »

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To Cover or Not To Cover – The Future of Vehicle Technology

To Cover or Not To Cover – The Future of Vehicle Technology

In 1939, vehicle buyers were offered the option to upgrade their new vehicle to the first available fully automatic, mass produced transmission – the Oldsmobile Hydra-Matic Drive. The option cost buyers a whopping $57. Today, technology has increased by leaps and bounds, opening the door to a new era of vehicles that no one could … Read More »

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The Pace of Change – Experts Discuss The Impact of Automotive Technology on VSCs

The Pace of Change – Experts Discuss The Impact of Automotive Technology on VSCs

It was only a century ago that Henry Ford revolutionized the way automobiles were produced by utilizing the latest technology of the assembly line to produce his Model T. Since then, technology in the automotive industry has continued to advance by leaps and bounds. Electronic features, once only seen in high-end vehicles, are rapidly becoming … Read More »

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Tablet Technology: Gimmick or Key to the Future?

Tablet Technology: Gimmick or Key to the Future?

We occasionally receive questions from readers, and recently we got one that we felt needed an expert answer. We reached out to four experts in the field seeking their take on the matter: John Vecchioni; Matt Nowicki; Jim Maxim, Jr; and Shawn McCool. Below, each of them tackled the same question: “Do you believe tablet technology … Read More »

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eSignatures in the F&I Office

eSignatures in the F&I Office

Technology is constantly changing the way dealerships do business and one component that is no exception is electronic contracting (eContracting) with full electronic signatures (eSignatures). EContracting alone – generating the contract electronically – has been in the F&I office for some time, and has seen significant adoption. But that final piece – obtaining the electronic … Read More »

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Inspections – When to do them and why?

Inspections – When to do them and why?

In today’s industry, inspections are a standard part of the claims procedure. While the requirements necessitating an inspection may vary amongst companies, inspections provide warranty administrators justification for the amount and manner in which a claim is adjudicated – whether a repair is approved or denied. They may not be required often, but when they … Read More »

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