Archive | Product & Technology

The Pace of Change – Experts Discuss The Impact of Automotive Technology on VSCs

The Pace of Change – Experts Discuss The Impact of Automotive Technology on VSCs

It was only a century ago that Henry Ford revolutionized the way automobiles were produced by utilizing the latest technology of the assembly line to produce his Model T. Since then, technology in the automotive industry has continued to advance by leaps and bounds. Electronic features, once only seen in high-end vehicles, are rapidly becoming … Read More »

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Tablet Technology: Gimmick or Key to the Future?

Tablet Technology: Gimmick or Key to the Future?

We occasionally receive questions from readers, and recently we got one that we felt needed an expert answer. We reached out to four experts in the field seeking their take on the matter: John Vecchioni; Matt Nowicki; Jim Maxim, Jr; and Shawn McCool. Below, each of them tackled the same question: “Do you believe tablet technology … Read More »

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eSignatures in the F&I Office

eSignatures in the F&I Office

Technology is constantly changing the way dealerships do business and one component that is no exception is electronic contracting (eContracting) with full electronic signatures (eSignatures). EContracting alone – generating the contract electronically – has been in the F&I office for some time, and has seen significant adoption. But that final piece – obtaining the electronic … Read More »

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Inspections – When to do them and why?

Inspections – When to do them and why?

In today’s industry, inspections are a standard part of the claims procedure. While the requirements necessitating an inspection may vary amongst companies, inspections provide warranty administrators justification for the amount and manner in which a claim is adjudicated – whether a repair is approved or denied. They may not be required often, but when they … Read More »

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Online Claims – Today and Tomorrow

Online Claims – Today and Tomorrow

Until recently, there has only been one way to file a claim – make a call, talk to an agent, wait for approval  – and it could be an tiresome process. Today, however, in the age of technology, companies are looking to increase customer satisfaction and save money by offering online options when filing claims. … Read More »

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A Roundup of Powersports Companies

A Roundup of Powersports Companies

When the economy took a hit in 2008, the automotive industry was effected, but powersports, a related industry, struggled even more. Seen as luxury items, most powersports products, like motorcycles and off-road vehicles, became far less of a priority for much of the country. Those times are now, fortunately, behind us. While there was certainly … Read More »

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