Archive | Inspection

CFPB’s Automobile Finance Examination Procedures

CFPB’s Automobile Finance Examination Procedures

On June 10, 2015, the Consumer Financial Protection Bureau (CFPB) issued a press release entitled “CFPB to Oversee Nonbank Auto Finance Companies.” The subheading stated “Bureau Publishes Exam Procedures for Supervised Companies in $900 Billion Market.” While the main focus of the press release was the finalization of the rule which allows the CFPB to … Read More »

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A Matter of Trust

A Matter of Trust

There are many factors that make a good mechanical inspector. Along with knowledge and experience, high on the list of importance to agencies and administrators would have to be trustworthiness, integrity and reliability. When performing an inspection, I try to put myself in the place of an administrator/adjuster. I attempt to gather enough information and pictures … Read More »

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Streamlining the Inspection Process with Technology

Streamlining the Inspection Process with Technology

There are both positive and negative aspects to performing the same task over and over. By doing so, we develop methods that work best for us, both as individuals and teams, and we build confidence after repeated successes. Countering that are the effects of stagnation and complacency. How many automotive shops still in business use … Read More »

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A Positive Outlook Can Change Everything

A Positive Outlook Can Change Everything

As mechanical break down inspectors, we all face certain challenges during the course of our day-to-day duties. One of the biggest challenges can be getting the service advisor and/or technician to readily assist in the inspection process. I am well aware that some of the service contract providers could do a much better job of … Read More »

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Good Communications Result in Thorough Inspections

Good Communications Result in Thorough Inspections

For the inspection process to be thorough and completed speedily and efficiently, effective communication is of utmost importance to all parties involved – the vehicle owner, the warranty company, the repair facility, the technician and the inspector. I started my inspection business in 2000, after working for 20 years as a line technician in independent shops and a … Read More »

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Don’t Forget the Basics

Don’t Forget the Basics

Before I begin, I would like to express my respect for technicians. They have a difficult job and many are highly skilled and reliable. However, as an inspector, I have noticed that technicians far too often rely on technology and past experiences rather than the basic fundamentals of diagnostics. The actual problem can be overlooked … Read More »

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