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Govern or Be Governed

Govern or Be Governed

On Sept. 9 at Paris Las Vegas, attendees gathered with high expectations for the first panel discussion of the 2015 P&A Leadership Summit. “Govern or Be Governed” promised to tackle the question of the Consumer Financial Protection Bureau (CFPB)’s likely involvement in F&I products and what the industry should be doing to prepare for it. … Read More »

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The Missing Metric to Increasing Underwriting Profit – UPI

The Missing Metric to Increasing Underwriting Profit – UPI

It happens to all of us. You are running late. You get in your car. You turn the key and it will not start. This is the nightmare that vehicle service contract holders face every day. And what is their top concern? Getting back on the road as soon as possible. The contract holder does … Read More »

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The Online F&I Dilemma

The Online F&I Dilemma

Much has been made of the move toward a fully online car-buying process, leaving dealers, agents, product providers and administrators to wonder whether the F&I office could be next. To learn whether online sales of F&I products is a realistic prospect, P&A magazine polled a number of experts in the field and quickly learned there … Read More »

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Henrick to Keynote Texas Compliance Summit

AUSTIN, Texas — Organizers of Compliance Summit have announced that Dealertrack’s Randy Henrick will deliver the keynote address at the event, which will be held Nov. 16–17, 2015, at the Hilton Austin Airport in Austin, Texas. “Never has compliance been a more critical and complex issue for automotive dealers. From claims of false advertising to consumer … Read More »

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AE Names ‘40 Under 40’

TARPON SPRINGS, Fla. — The editors and publishers of Agent Entrepreneur have announced the names of the young executives that will be profiled in a special “40 Under 40” issue in September. The honorees are: AE and P&A magazine team Greg Arroyo, editorial director, F&I and Showroom and Auto Dealer Today Mike Bacosa, senior claims … Read More »

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Reading The Tea Leaves: False, Deceptive, and Abusive Practices

Reading The Tea Leaves: False, Deceptive, and Abusive Practices

There is growing concern and uncertainty in the automotive industry regarding recent sanctions by the Federal Trade Commission and Consumer Financial Protection Bureau. As our industry labors to forecast the future actions and intent of these regulators, it is worthwhile to examine the central issue of what is considered false and deceptive (and/or abusive). The … Read More »

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