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A Look at US Fidelis From the Inside

A Look at US Fidelis From the Inside

The first official P&A Leadership Summit last week at the Paris Hotel and Casino in Las Vegas kicked off with a lunch keynote from Scott Eisenberg, founder and managing partner, Amherst Partners, and the chief restructuring officer for US Fidelis during the bankruptcy proceedings; as well as Terry Keating, managing director, Amherst Partners. US Fidelis, … Read More »

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Keeping Dealerships Out of Trouble – What You Need to Know

Keeping Dealerships Out of Trouble – What You Need to Know

Terry O’Loughlin, director of compliance, Reynolds and Reynolds, used to work for the Florida State Attorney General. His job was, in part, to find dealerships who were breaking the rules, and find the evidence to support those charges. He moved to the “other side of the fence” and at the P&A Leadership Summit at the … Read More »

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Looking Forward to The P&A Leadership Summit

Looking Forward to The P&A Leadership Summit

The P&A Leadership Summit (PALS) will debut at Industry Summit in Las Vegas at the Paris Las Vegas Hotel on September 16. It will replace the Vehicle Service Contract Administrators Conference (VSCAC) conference – the scope of that event had widened enough to warrant a new name and a new focus. PALS is co-sponsored by … Read More »

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Connecting to Consumers: What Would Agents Like? – Social Media Part 2

Connecting to Consumers: What Would Agents Like? – Social Media Part 2

In our last social media installment, we took a closer look at the major social media platforms, and the strengths and weaknesses of each of them. This month, we’re going to take a closer look at using social media to target a specific audience – end consumers. The social media channels to reach end consumers … Read More »

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An Interview with Erick Woods

An Interview with Erick Woods

Self-proclaimed “computer geek” Erick Woods, president, MenuSys LLC, admits that he works with computers, even in his off hours. He spent 10 years as a network consultant before moving into F&I, where he’s been for the last decade. When the iPad was first released, he went and camped out at the Apple store, spending several … Read More »

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How Do the CFPB Orders Affect Providers?

How Do the CFPB Orders Affect Providers?

Shedding light on the CFPB orders and their implications for F&I providers With the issuance of consent orders against U.S. Bank and Dealer’s Financial Services LLC (DFS), the Consumer Financial Protection Bureau (CFPB) targeted deceptive advertising and marketing practices directed toward military service members in connection with the financing of auto loans and add-on products … Read More »

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