Archive | Auto Industry News

Spireon Adds to Executive Team

IRVINE, Calif. — Vehicle intelligence company Spireon announced a new addition to its leadership team, naming Rashid Ismail senior vice president of customer success. Tapping into an extensive background in operations and customer experience, Ismail will be responsible for customer lifecycle management. “Rashid has a proven track record of aligning operations, technology, business needs and … Read More »

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Spireon Adds to Executive Team

IRVINE, Calif. — Vehicle intelligence company Spireon this week announced a new addition to its leadership team, naming Rashid Ismail senior vice president of customer success. Tapping into an extensive background in operations and customer experience, Ismail will be responsible for customer lifecycle management. “Rashid has a proven track record of aligning operations, technology, business … Read More »

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Proactive Updates BDC Video Training Library

HUNTERSVILLE, N.C. — Proactive Dealer Solutions announced an upgrade of its BDC Central platform to include a new library of interactive training videos. Backed by artificial intelligence, the platform was designed to measure performance, recommend online training, and monitor employee performance and development. BDCs have for many years been an expensive proposition for car dealers, … Read More »

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Vero Partners with Allied Solutions on New VSC Program for Independents

SCOTTSDALE, Ariz. — Fidelis PPM today announced that its sister company, Vero, has partnered with financial services provider Allied Solutions to provide a new inventory merchandising and vehicle service contract program designed for independent dealers. Together, Vero and Allied Solutions have launched the Dealership Advantage Program, a package designed to help dealers present fresher, more … Read More »

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Survey: Dealers Open to Change

CHICAGO — Dealer software provider MAXDigital released new dealer research on the subject of turnover and sales processes. In conjunction with Erickson Research, MAXDigital surveyed nearly 400 dealers across the U.S. in January 2018. Among other key findings, analysts said turnover remains a problem for dealers. Nearly 80% of dealers in the study said turnover … Read More »

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USEA Adds Esignature Feature

ORLANDO, Fla. — US Equity Advantage has launched an esignature feature for enrollment in its biweekly payment F&I service designed to help dealerships meet consumer demand for a high-tech, high-touch car-buying experience. “Our new esignature feature will appeal to today’s tech-savvy consumers who are accustomed to paying for purchases and depositing checks from their smart … Read More »

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