Archive | Auto Industry News

Digital Air Strike Announces Facebook Integration

SCOTTSDALE, Ariz. — Digital engagement company Digital Air Strike today announced it has integrated with Facebook to deploy its artificial intelligence (AI)-powered real-time messaging solution, Response Path, on Facebook Messenger. Response Path allows businesses to deploy “Facebook Assistant” on Messenger to communicate with customers, route leads to the proper sales staff and respond anytime. This is especially … Read More »

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ADT Announces Winners of 2018 Dealers’ Choice Awards

TORRANCE, Calif. — The publishers of Auto Dealer Today have announced the winners of the 14th annual Dealers’ Choice Awards. The awards are based on a survey open to dealers and dealership personnel throughout the month of May. This year’s program includes a total of 100 first-place Diamond, second-place Platinum, and third-place Gold awards for 70 winners. … Read More »

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EFG Companies: Dealers Must Embrace Industry Paradigm Shift

DALLAS, Texas — Staffing and customer engagement models are the top issues impacting the future health of the retail automotive industry, EFG Companies President and CEO John Pappanastos said today. The F&I product provider’s chief executive delivered his comments as part of a state of the industry address the company posted on its website. Pappanastos encourage … Read More »

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EasyCare® Promotes Scott Jacobsen to National Director of Business Performance for SAVY

NORCROSS, Ga. — EasyCare® (div. APCO Holdings) has named Scott Jacobsen as the National Director of Business Performance for SAVY®, the award-winning, dealer-branded mobile app suite designed to bridge the gap between the customer’s digital vehicle shopping experience and the dealership retail experience. Based in the Atlanta area, Jacobsen will lead the SAVY team as … Read More »

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Manheim Completes Bold Auction Transformation

ATLANTA — With the completion of its $400 million auction and process transformation, Manheim says wholesale buyers and sellers can now experience simpler transactions and processes at 78 locations, as well as take advantage of powerful tools and self-service options. “Since starting this journey, we had one goal in mind — to eliminate paperwork, lines, … Read More »

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RideShare Knight Offers VSCs for Uber and Lyft Drivers

NEW YORK — RideShare Knight, a vehicle service contract provider for such rideshare operators as Uber, Lyft, Juno, Via, and other up-and-coming apps, announced the nationwide launch of an exclusionary service contract for hardworking drivers. Since carmakers and third-party vehicle service contract providers do not cover vehicles used in the ride-sharing economy, RideShare Knight is … Read More »

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