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Providers’ Responsibility for Dealer Compliance

Providers’ Responsibility for Dealer Compliance

I was in the office of a large and successful F&I agent not long ago, and he bemoaned the need to take on duties related to dealer compliance. “I know I have to do it because all of my competitors are doing it. I need to do it to compete. But when did it become … Read More »

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What’s Going on With GAP in 2017?

What’s Going on With GAP in 2017?

In August 2016, Chris Stoll of Allstate and I gave a presentation at the P&A Leadership Summit on GAP. At the time, we noted that GAP losses were up significantly and thought that the trend would continue, due to the underlying factors that are driving up GAP results. Attendees of this year’s conference are asked … Read More »

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Regulators Will Strike Back!

Regulators Will Strike Back!

At the Consumer Bankers Association (CBA) Conference earlier this year, an informal poll was taken from the several hundred bankers in the audience as to the major concerns they had for their industry. For the past six years, compliance was substantially the greatest concern and ranked first. However, in the 2017 poll, compliance declined to … Read More »

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