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How to Adjudicate Claims for High-Risk Clients

How to Adjudicate Claims for High-Risk Clients

In the P&A segment, working with high-risk clients can lead to financial rewards, but runaway claims bear scrutiny. At last August’s P&A Leadership Summit, I had the honor of leading a panel of experts in a discussion about anticipating, identifying and properly managing such scenarios. I was joined by Trish Myers, a senior financial analyst … Read More »

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Digital Retailing Solves Top Consumer and Dealer Issues

Digital Retailing Solves Top Consumer and Dealer Issues

The automotive industry is in a frenzy over selling cars online. Pure online retailers and rising consumer expectations are applying enough pressure for traditional dealers to know that they have to add the online option for car buyers. However, when dealers hear Cox Automotive Chief Economist Jonathan Smoke say that we are moving into a … Read More »

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Understanding Warranties

Understanding Warranties

An issue came across my desk recently concerning a featured disclosure which should always appear in buyer’s order, retail installment sale contracts and lease contracts. This disclosure is a disclaimer, a disclaimer of several types of warranties. It also became apparent, in my further discussions with various people in the industry, that there is confusion … Read More »

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