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Providers and the Onus of Compliance

Providers and the Onus of Compliance

After years of reading compliance-related articles, attending industry trade show panel discussions, and reviewing regulatory directives, you no doubt understand that a comprehensive regulatory compliance strategy should be a central focus in every product provider and administrator’s business. However, many organizations are still troubled with determining whether their compliance obligations extend to the actions of … Read More »

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Considerations When Designing New Products: An Update

Considerations When Designing New Products: An Update

Working in the F&I industry stays interesting because of the great products that our industry continues to develop to meet the needs of the public. In 2011, we wrote a short article on developing new products. Since that time, the amount and complexity of new products in the F&I space has only increased. In developing … Read More »

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Powerbooking and Its Evil Cousins

Powerbooking and Its Evil Cousins

In my days with the Florida attorney general’s office, I was the “car guy.” I received hundreds of written complaints every year regarding vehicle transactions. One of my most amusing complaints — but an instructional one as well — was the one I received from a woman who had returned her leased sedan. Several months … Read More »

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