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The Heartbeat of Claims Adjudication: Measurements, Attributes and Efficiencies Defend Your Trade Proactively The Bundled Products Value Proposition
 
The Heartbeat of Claims Adjudication: Measurements, Attributes and Efficiencies

The Heartbeat of Claims Adjudication: Measurements, Attributes and Efficiencies

The majority of vehicle service contract claims are processed in a claims call center (CCC) by adjusters of varied background and experience. The CCC usually represents...

Defend Your Trade Proactively

Defend Your Trade Proactively

I’m surprised by the number of industry colleagues who think the CFPB’s predatory foray into the F&I process is something new. For those of us who’ve been...

The Bundled Products Value Proposition

The Bundled Products Value Proposition

When it comes to F&I products, the buzzword of the day is “bundling.” Spurred in part by the advent of the electronic menu, providers have been experimenting...

Meet the Executive
An Interview with Brenda Cline Kereakes

Brenda Cline Kereakes crisscrossed the nation for more than 10 years before landing in her native Chicago, where she serves as vice president of PayLink Payment Plans LLC, a provider of zero percent financing for vehicle service contracts and other related products. P&A caught up with Kereakes to discuss her work in the automotive and ... Read More »

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Summit Updates

Defend Your Trade Proactively

I’m surprised by the number of industry colleagues who think the CFPB’s predatory foray into the F&I process is something new. For those of us who’ve been around awhile, it’s simply...

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Harkins Returns as PALS Emcee

LAS VEGAS — Organizers of the annual P&A Leadership Summit have announced that Robert Harkins, vice president of training for American Guardian Warranty Services Inc. (AGWS), will return...

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