Featured Stories
Out of the Breach Did We Get It Right? Month-to-Month VSCs: Risks and Rewards
Out of the Breach

Out of the Breach

Auto Remarketing News recently reported a study finding that 84% of consumers would not do business with a dealer who had experienced a data security breach of customer...

Did We Get It Right?

Did We Get It Right?

Let’s just jump right into this subject of technology. We can have discussions from here to eternity about new solutions that provide real-time reports covering...

Month-to-Month VSCs: Risks and Rewards

Month-to-Month VSCs: Risks and Rewards

One of the mainstays of the F&I office — the product that is, more often than not, a major part of every F&I sale — is the vehicle service contract (VSC)....

Meet the Executive
An Interview with Robert Burghart

Robert W. Burghart, MBA, CIMA, is the senior vice president of investments and complex manager at the Scottsdale, Ariz., offices of Raymond James & Associates. A Chicago native, hot rod enthusiast and former law enforcement officer, he brings a unique perspective to the F&I products segment. P&A sat down with Burghart to discuss his circuitous ... Read More »

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Summit Updates

Perception Can Be Reality — and Liability

In my attorney general (AG) days, it was a running joke that taking legal action against dealers had no downside, regardless of the merits of the case. We joked about generating newspaper headlines...

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PALS 2016 Sets New Records

LAS VEGAS — Organizers of the annual P&A Leadership Summit have announced that the 2016 event, held last week at Paris Las Vegas, set a new record for attendance and earned high praise...

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